Arif Ahmed
Rialto,CA
Summary
Experienced Office Manager and administration professional with 17 years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
17
17
years of professional experience
Work History
Office Supervisor
Parking Concepts Inc.
Ontario, CA
04.2007 - Current
- Developed organizational filing systems for confidential customer records and reports.
- Answered telephones, directed calls, and took messages.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Associate of Arts - Psychology, Social Work, Political Science
Sundorban College
Khulna, Bangladesh08-1997
Skills
- Office Administration
- Office Equipment Maintenance
- Staff Management
- Customer Service
- Office Management
- Credit and Collections
- Employee Supervision
Languages
English, Bengali & Hindi
Professional
References
References available upon request.
Timeline
Office Supervisor
Parking Concepts Inc.
04.2007 - Current
Associate of Arts - Psychology, Social Work, Political Science
Sundorban College
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