Experienced with customer service, ensuring positive interactions and satisfaction. Utilizes skills in food preparation and hygiene to maintain high standards. Knowledge of teamwork and adaptability, ensuring smooth operations and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Ice Cream Server
City Hall Creamery & Coffee
06.2024 - Current
Provided excellent customer service by greeting and assisting customers with menu selections.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Trained new staff on ice cream preparation and customer service protocols, improving team efficiency.
Maintained cleanliness and organization of serving and seating areas, promoting welcoming environment.
Resolved customer complaints with empathy and professionalism, restoring satisfaction.
Maintained cleanliness of work area, ensuring compliance with health regulations.
Handled cash register transactions accurately and promptly for customer purchases.
Collaborated with team members to ensure smooth service during peak hours.
Concessions Worker/ Cashier
Snack Shack
04.2024 - 08.2024
Provided exceptional customer service by efficiently processing orders and addressing inquiries.
Maintained cleanliness and organization of concession stands to ensure compliance with health standards.
Operated cash register accurately, handling transactions and balancing cash drawers at end of shifts.
Assisted in inventory management by tracking stock levels and restocking supplies as needed.
Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
Director of Beverage Innovations, Barista Manager at Deja Moo Creamery & Coffee Co.Director of Beverage Innovations, Barista Manager at Deja Moo Creamery & Coffee Co.