Arik Lowther
Zen Leaf
Pittsburgh,PA
10
years of professional experience
Experienced cannabis and customer service professional with strengths in administrative organization, compliance, and team coordination. Known for accurate cash handling, attention to detail, and smooth daily operations.
Work History
Agent in Charge
3 Years 4 Months- Supported opening and closing procedures, including cleaning, cash handling, and setup.
- Documented inventory discrepancies and communicated issues to support timely corrections.
- Managed team task flow by aligning priorities and communication to keep operations running smoothly.
Cannabis Associate
1 Year 3 Months- Delivered attentive customer service while guiding product selection and assisting in product requests.
- Processed point-of-sale transactions accurately and maintained secure cash handling procedures.
- Assisted team members with order fulfillment, product intake, and daily workflow coordination.
- Maintained compliance procedures in accordance with state law.
Cultivation Specialist
9 Months- Improved facility cleanliness and safety standards by following strict sanitation procedures during all stages of cultivation.
- Implemented pruning and defoliation practices to improve light penetration and airflow.
- Evaluated plants for pests, disease, and stress signals, then applied integrated pest management protocols.
Guest Service Attendant
4 Years 9 Months- Delivered friendly guest support at service desk, resolving questions and directing guests to correct departments.
- Handled guest concerns calmly, de-escalating issues and providing timely solutions.
- Processed returns, exchanges, and order pickups accurately while following store policies and payment procedures.
- Operated point-of-sale systems to complete transactions, process credits, and maintain accurate records.
Education
High School Diploma
Skills
Inventory Management
Customer engagement and product recommendations
Attention to detail
Problem-solving skills
Goal-oriented mindset
Relationship building
Team collaboration
Timeline
Agent in Charge
Zen Leaf
07.2023 - CurrentRead More
Cannabis Associate
Zen Leaf
04.2022 - 07.2023Read More
Cultivation Specialist
Maitri
06.2021 - 03.2022Read More
Guest Service Attendant
Target
09.2016 - 06.2021Read More
Yough Senior High School
High School Diploma
Read More