Communicated effectively with kitchen staff regarding customer allergies or special requests.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Take food and drink orders by utilizing a P.O.S. system
Aid in training new coworkers, and answering any questions from co-workers and customers.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Ignite Leader
Northern Michigan Dinning Services
Marquette, Michigan
08.2024 - 08.2025
This is a seasonal position that occurs annually in August.
Greet and interact with new employees, and employees participating in the Ignite Program.
Guide new Ignite team members about the proper job guidelines, expectations, and safety.
Serve as a leader and role model for the development of strong work ethics, such as integrity, efficiency, positive interpersonal communication, and dependability.
Server
Texas Roadhouse
Marquette, MI
02.2024 - 05.2024
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties, such as setting up the dining area and restocking supplies.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Utilized a P.O.S. system that is responsible for sending the food and drink orders to the kitchen and bar.
Crew Leader/Area Manager
Dairy Queen Grill & Chill
Marinette, WI
07.2021 - 08.2023
Assisted in resolving customer complaints or issues quickly and efficiently.
Provided excellent customer service by responding promptly to customer inquiries and requests.
Trained new employees on proper food handling techniques and customer service standards.
Education
Bachelor of Science - Criminal Justice And Anthropology
Northern Michigan University
Marquette, MI
12-2025
High School Diploma -
Peshtigo Middle/High School
Peshtigo, WI
05-2022
Skills
Customer service
Punctual and reliable
Fast learner
Critical thinking
Team and independent collaboration
Communication skills
Time management skills
Microsoft Office Suite
Energetic and enthusiastic
Employee training
References
Maria Jensen
Cell: (906) 869-2809
Email: marjense@nmu.edu
Brenda Schultz
Cell: (906) 360-8743
Eddie Hurley
Cell: (210) 387-5831
Email: eddhurle@nmu.edu
Timeline
Ignite Leader
Northern Michigan Dinning Services
08.2024 - 08.2025
Server
Texas Roadhouse
02.2024 - 05.2024
Front-Of-House Student Lead, Server, and Barista
The Wildcat Den
10.2023 - Current
Crew Leader/Area Manager
Dairy Queen Grill & Chill
07.2021 - 08.2023
Bachelor of Science - Criminal Justice And Anthropology