Overview
Work History
Education
Skills
References
Timeline
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Arikka Carroll

Gwinn,MI

Overview

4
4
years of professional experience

Work History

Front-Of-House Student Lead, Server, and Barista

The Wildcat Den
Marquette, MI
10.2023 - Current
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Take food and drink orders by utilizing a P.O.S. system
  • Aid in training new coworkers, and answering any questions from co-workers and customers.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Ignite Leader

Northern Michigan Dinning Services
Marquette, Michigan
08.2024 - 08.2025

This is a seasonal position that occurs annually in August.

  • Greet and interact with new employees, and employees participating in the Ignite Program.
  • Guide new Ignite team members about the proper job guidelines, expectations, and safety.
  • Serve as a leader and role model for the development of strong work ethics, such as integrity, efficiency, positive interpersonal communication, and dependability.

Server

Texas Roadhouse
Marquette, MI
02.2024 - 05.2024
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties, such as setting up the dining area and restocking supplies.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Utilized a P.O.S. system that is responsible for sending the food and drink orders to the kitchen and bar.

Crew Leader/Area Manager

Dairy Queen Grill & Chill
Marinette, WI
07.2021 - 08.2023
  • Assisted in resolving customer complaints or issues quickly and efficiently.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Trained new employees on proper food handling techniques and customer service standards.

Education

Bachelor of Science - Criminal Justice And Anthropology

Northern Michigan University
Marquette, MI
12-2025

High School Diploma -

Peshtigo Middle/High School
Peshtigo, WI
05-2022

Skills

  • Customer service
  • Punctual and reliable
  • Fast learner
  • Critical thinking
  • Team and independent collaboration
  • Communication skills
  • Time management skills
  • Microsoft Office Suite
  • Energetic and enthusiastic
  • Employee training

References

Maria Jensen

  • Cell: (906) 869-2809
  • Email: marjense@nmu.edu

Brenda Schultz

  • Cell: (906) 360-8743

Eddie Hurley

  • Cell: (210) 387-5831
  • Email: eddhurle@nmu.edu

Timeline

Ignite Leader

Northern Michigan Dinning Services
08.2024 - 08.2025

Server

Texas Roadhouse
02.2024 - 05.2024

Front-Of-House Student Lead, Server, and Barista

The Wildcat Den
10.2023 - Current

Crew Leader/Area Manager

Dairy Queen Grill & Chill
07.2021 - 08.2023

Bachelor of Science - Criminal Justice And Anthropology

Northern Michigan University

High School Diploma -

Peshtigo Middle/High School
Arikka Carroll