Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Arileidy Del Carmen Liriano De Rodriguez

Freeport,NY

Summary

Customer service professional with experience in call handling, billing systems, CRM software, and payment processing. Known for calm communication, accurate order entry, and effective issue resolution. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

1
1
Language
8
8
years of professional experience

Work History

Customer Service Representative

Jetson Specialty Marketing Inc.
Hamburg, Pennsylvania
11.2024 - 07.2026
  • Resolved billing, shipping, and product questions through clear communication.
  • Answered customer inquiries and shared accurate product and service information.
  • Managed customer calls for specialty marketing orders and service requests, ensuring clarity and satisfaction.
  • Explained billing procedures to customers for better understanding., processed payments, and facilitated payment option setups for seamless transactions.

Home Health Aide

Rockaway Home Attendant Services
Oceanside, New York
01.2018 - 01.2020
  • Assisted clients with bathing, dressing, grooming, and daily personal care
  • Monitored vital signs and reported changes to care supervisors
  • Documented care tasks and observed client conditions for agency records
  • Communicated client needs and concerns with Rockaway Home Attendant Services care team
  • Prepared meals and followed client dietary instructions

Education

Santiago
Dominican Republic
01-2010

Skills

  • Call handling
  • Billing systems
  • Order entry
  • CRM software
  • Payment processing
  • Customer support

Languages

Spanish
Professional

Timeline

Customer Service Representative

Jetson Specialty Marketing Inc.
11.2024 - 07.2026

Home Health Aide

Rockaway Home Attendant Services
01.2018 - 01.2020

Santiago
Arileidy Del Carmen Liriano De Rodriguez