Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
ARIN ABASI

ARIN ABASI

Dacula,Ga

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, prioritizing customer care, and maximizing brand retention through trend-forward visual merchandising. Knowledgeable in project management principles, business processes, policy implementation, curated personalized styling, and customer service best practices.

Overview

5
5
years of professional experience

Work History

Social Media Customer Coordinator

Red Dress Boutique
08.2021 - Current


  • Delivering optimal customer experience and order integration for 150+ orders daily by utilizing CRM and business management software such as Netsuite, Shopify, and Returnly to ensure proper system coordination
  • Maximizing website reach to 36,000 visitors daily by: strategically planning, implementing and monitoring client's social media content and campaigns using complex forecasting calendar
  • Collaborating within social media team to generate and execute specific marketing campaigns across multiple platforms reaching over 700,000 customers daily.
  • Communicating via multiple platforms such as: phone, email, and live chat simultaneously to accommodate customer and business needs proactively and to actively resolve all customer concerns as well as daily inquiries expeditiously
  • Maintaining precise product categorization and updating social media e-commerce channels such as : Shopify, Curalate, and Foursixty daily.

Digital Merchandising Coordinator

Cheeky Peach
02.2020 - 12.2020
  • Accommodating 40+ clients daily on digital media platforms to deliver exceptional personalized services, and maximize customer outreach.
  • Managing social media content and customer demographic/psychographic information to CRM platform Hubspot for streamlined marketing and innovative data entry.
  • Utilizing product expertise and precision to integrate merchandise into e-commerce software Shopify
  • Boosting brand awareness through effective and engaging visual merchandising techniques to target customer bases of all geographical backgrounds and increase brand loyalty.

Professional Internship

Sheryl Lowe Jewelry
06.2019 - 08.2019
  • Modernizing, itemizing, and analyzing product data for 12,000 fine jewelry items using Microsoft Excel spreadsheets and e-commerce analytics software
  • Enlisting knowledge gained from academic courses and projects to create effective resolutions and recommendations for issues
  • Accomplishing project completion on 4 multifunctional teams within the: pricing, logistics, merchandising, and design departments
  • Utilizing precise organizational merchandising strategies to effectively categorize fine jewelry products

Education

Bachelor of Science - Fashion Merchandising

University of Georgia
Athens, GA
05.2020

Skills

  • E-Commerce Operations and Database Management using CRM/SaaS Software ( Netsuite, Returnly, Shopify, Curalate, Foursixty, Loop Returns, and Hubspot)
  • Administrative Leadership through Process Improvement Project Coordination through becoming a direct liaison for customer affairs and employee interpersonal relationships to ensure consistent growth and improvement
  • Business Administration, Information Collection, and Recordkeeping through masterful data analysis, reporting on buying practices for over 750,000 customers
  • Multi-functional teamwork collaboration and project implementation within 5 departments daily to create innovative marketing projects and develop positive, consistent brand management and customer outreach
  • Visual Merchandising and Marketing expertise to foster engaging: store layouts, merchandise assortments, product floorlay arrangements, and social media content that accommodate dynamic trend forecasts
  • Graphic design experience through tools such as: Adobe Sparkpost/Lightroom, PicMonkey, and Canva

Timeline

Social Media Customer Coordinator

Red Dress Boutique
08.2021 - Current

Digital Merchandising Coordinator

Cheeky Peach
02.2020 - 12.2020

Professional Internship

Sheryl Lowe Jewelry
06.2019 - 08.2019

Bachelor of Science - Fashion Merchandising

University of Georgia

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ARIN ABASI