ARINZE CHUKWUMERIJE
Pearland,tx
Summary
Experienced customer service advocate with over six years of experience in customer service and volunteer work. Skilled in interacting with diverse groups, from kindergarteners to adults, in competitive game and warehouse settings. Proficient in conflict resolution, collaboration, and driving team efforts towards shared objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Customer Service Representative
TopSoap Car Wash
Pearland, Texas
05.2025 - Current
- Ensure superior customer service in addressing cleaning needs.
- Work with team members to ensure customers have a pleasant car washing experience.
Team Member
Wendy's
05.2025 - Current
- Keep work areas clean, organized, and safe to promote efficiency and team safety.
- Learn all required tasks quickly to maximize performance.
- Work scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contribute to team success by completing jobs quickly and accurately.
Stable Worker (Part-time)
Rockin T Stables
12.2019 - Current
- Contribute to the stable’s mission of maintaining a clean, comfortable environment to house horses by engaging in various projects.
- Work with a staff of approximately 5 people to rehabilitate and construct horse stalls.
- Exercise patience and care for horses, including bathing, feeding, grooming, and preparing them to receive medicine.
- Employ strong decision-making skills to ensure the safety of visitors and animals during transfer among stalls.
Volunteer
houston food bank
10.2017 - Current
- Work with other volunteers to prepare food donations for public distribution to thousands of households in the Houston area.
- Exhibit superior customer service skills by working closely with others to achieve a common goal of sorting and making available needed food products for children, elderly, and low-income families.
- Sort and clean food products to ensure that they are safe for consumption.
- Provide leadership and guidance to new volunteers to ensure familiarity with food processing guidelines, including expiration dates and product classification.
Soccer Referee
Shadow Creek Soccer
11.2019 - 03.2020
- Ensure compliance with State Referee Committee (SRC) requirements during boys and girls soccer games.
- Referee soccer games for co-ed groups ranging from 3 years to 12 years old.
- Exhibit strong leadership skills in controlling game pace and ensuring compliance with game rules.
- Clearly communicate rules of engagement to kindergarteners through middle school children.
- Resolve conflicts that arose among coaching staff and rival teams.
Education
Summer Engineering Internship 2025 - Engineering
University of California, Berkeley
Berkeley, CAHigh School Senior - Engineering
Shadow Creek High School
Pearland, Texas05.2026
Summer Engineering Internship - Engineering
Rice University Engineering Program
Houston, TX08.2024
Learner’s Permit -
Texas Department of Transportation
01.2024
License -
U.S. Soccer Federation
11.2022
Skills
- Customer service
- Active listening
- Critical thinking
- Problem resolution
Certification
- Referee License, U.S. Soccer Federation, 11/25/22
- Learner’s Permit, Texas Department of Transportation, 01/01/24
Training
Referee soccer training, Unknown
Affiliations
Technology Student Associattion (TSA), member, 2022-present, Competed in STEM-level events at regional and state levels.
Student Associations
Black Student Union (BSU), member, 2022-present, Promote cultural awareness, leadership, and community among African-American students.
Timeline
Customer Service Representative
TopSoap Car Wash
05.2025 - Current
Team Member
Wendy's
05.2025 - Current
Stable Worker (Part-time)
Rockin T Stables
12.2019 - Current
Soccer Referee
Shadow Creek Soccer
11.2019 - 03.2020
Volunteer
houston food bank
10.2017 - Current
Learner’s Permit -
Texas Department of Transportation
License -
U.S. Soccer Federation
Summer Engineering Internship 2025 - Engineering
University of California, Berkeley
High School Senior - Engineering
Shadow Creek High School
Summer Engineering Internship - Engineering
Rice University Engineering Program
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