Arionna Gonsalves
Upper Marlboro,MD
Summary
A quick thinking manager that picks up on tasks quickly and executes plans efficiently. Can make work fun while also maintaining a professional atmosphere. Very quick to step in and take charge for someone else if needed, and also helping build others up for greatness. All in all, just a great team player that is capable of dominating anything thrown my way.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Spencer's Gifts
Annapolis, MD
09.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Sales Associate
Zumiez
Annapolis, MD
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Also did some work as a keyholder/second assistant, and am familiar with opening and closing procedures
Assistant Manager
Family Dollar
Glenmora, LA
09.2022 - 06.2023
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Shift Manager
Sonic Drive-Ins
Oakdale, LA
03.2019 - 10.2022
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Glenmora High School
Glenmora, LA05.2018
Skills
- Money handling
- Customer relations
- Team motivation
- Product and service knowledge
- Task delegation
- Staff supervision and management
Timeline
Assistant Manager
Spencer's Gifts
09.2023 - Current
Sales Associate
Zumiez
08.2023 - Current
Assistant Manager
Family Dollar
09.2022 - 06.2023
Shift Manager
Sonic Drive-Ins
03.2019 - 10.2022
Glenmora High School