Summary
Overview
Work History
Education
Skills
Timeline
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Arionne Martin

New Orleans,LA

Summary

I am a hardworking employee who takes pride in whatever I am doing. I've been a cashier majority of my working life so I learn quickly how to operate registers. I've been working since the age of 14yrs old so I've learned a lot when it comes to customer service. Working within different companies I've always learned how to do more than what I was originally hired for that way I can pitch-in where ever they need me. I am also big on being a team player so if I can help in any area I'm always ready to assist. I enjoy making my job and my co workers jobs as easy as possible so if something is difficult I try to find a easier and efficient way to do it. I believe team work makes the dream work so I have no problem working with others.

Overview

13
13
years of professional experience

Work History

Lead Cashier Trainer

FairGrounds RaceCourse & Slots
New Orleans, LA
11.2013 - 06.2024
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters to remove debris and maintain cleanliness.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Resolved customer complaints and escalated worsening concerns for remediation.

Supervisor of Concessions

Fairgrounds Racecourse & Slots
New Orleans, LA
11.2023 - 05.2024
  • Supervise over 5 concession stands 7 bars
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Check and respond to emails
  • Schedule Employees
  • Place cashiers and bartenders in assigned areas
  • Make stand and bar inventory sheets
  • Order product for concession stands and bars
  • Input inventory data
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Check cash deposit sheets to make sure cashiers turned in correct cash deposits
  • Compare inventory number to sold items
  • Handle customers voids and returns cash, debit or credit cards thorough MICROS system
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.

Cashier

Michaels Arts and Crafts
New Orleans, LA
11.2021 - 12.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Shopped, packed, and prepared online orders for shipment.

Cashier

Audubon Aquarium Of The Americas
New Orleans, LA
04.2012 - 10.2013
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit and debit for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Assisted with purchases, and locating items.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Received payments for products and issued receipts.

Cashier

Mercedes-Benz Superdome
New Orleans, LA
03.2011 - 07.2012
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Maintained high productivity by processing cash, credit and debit for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer identification for alcohol or tobacco purchases.
  • Received payments for products and issued receipts.

Education

High School Diploma -

John McDonogh
New Orleans, LA
05.2010

Skills

  • Credit and cash transactions
  • Cash management
  • Customer assistance
  • Cash register operation
  • Merchandise restocking
  • Training and mentoring
  • Coin counting

Timeline

Supervisor of Concessions

Fairgrounds Racecourse & Slots
11.2023 - 05.2024

Cashier

Michaels Arts and Crafts
11.2021 - 12.2021

Lead Cashier Trainer

FairGrounds RaceCourse & Slots
11.2013 - 06.2024

Cashier

Audubon Aquarium Of The Americas
04.2012 - 10.2013

Cashier

Mercedes-Benz Superdome
03.2011 - 07.2012

High School Diploma -

John McDonogh

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