Rhonda Abbott
Muskogee,OK
Summary
Seeking a full-time position that offers professional challenges and allows the utilization of strong interpersonal skills, effective time management, and problem-solving expertise. Passionate about tackling complex tasks and delivering results, driven to contribute to a dynamic team and make a meaningful impact. Committed to continuous growth and learning, eager to apply a diverse skill set in a role that values innovation and fosters personal development.
Overview
15
15
years of professional experience
Work History
Lead Cashier Trainer
Casey's General Store
10.2021 - Current
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed cash, card, and check transactions to complete customer purchases.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Fostered positive customer service culture within team which led to higher customer satisfaction rates.
DTS Associate
BigLots
06.2016 - 06.2024
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Business Owner/Operator
Abbott's Lawn Care
03.2017 - 09.2023
- Oversaw end-to-end business processes to maintain proficiency and profitability.
Assistant Manager
Dollar General Store
01.2020 - 03.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Server
Red Robin
10.2014 - 10.2015
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Cashier
Sams Club
04.2014 - 01.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
Server
Jimmys Egg
04.2013 - 08.2013
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Over Night Stocker
Sams Club
10.2012 - 04.2013
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use..
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
Server/Bartender
Logan's Roadhouse
05.2012 - 10.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server/Bartender
Ruby Tuesday
08.2010 - 05.2012
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Associate of Arts - Business Administration And Management
Tulsa Community College
Tulsa, OK05.2024
Associate of Arts - Massage Therapy
Community Care College
Tulsa, OK05.2011
Skills
- Team Management
- Positive attitude
- Punctual and reliable
- Dependability
- Coaching and mentoring
- Multitasking and organization
- Strong Detail Orientation
- Effective Time Management
- Inventory management
- Customer Service Expertise
- Cash Management Proficiency
- Employee Shift Coordination
Timeline
Lead Cashier Trainer
Casey's General Store
10.2021 - Current
Assistant Manager
Dollar General Store
01.2020 - 03.2021
Business Owner/Operator
Abbott's Lawn Care
03.2017 - 09.2023
DTS Associate
BigLots
06.2016 - 06.2024
Server
Red Robin
10.2014 - 10.2015
Cashier
Sams Club
04.2014 - 01.2015
Server
Jimmys Egg
04.2013 - 08.2013
Over Night Stocker
Sams Club
10.2012 - 04.2013
Server/Bartender
Logan's Roadhouse
05.2012 - 10.2012
Server/Bartender
Ruby Tuesday
08.2010 - 05.2012
Associate of Arts - Massage Therapy
Community Care College
Associate of Arts - Business Administration And Management
Tulsa Community College
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