Over 9 years of experience as an Administrative Professional, Budget Analyst, and Executive Support. Regarded for quickly adapting to new processes, procedures and exceeding goals. An energetic team player with a positive attitude that works effectively and efficiently. Detail-oriented administrative professional with a strong focus on problem-solving and management of daily office functions.
Overview
29
29
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT III
City of Denton Technology Department
Denton, TX
03.2022 - Current
Providing Administrative Support for CTO, managers and supervisors.
Payroll time keeping support to employees per HBU.
Assisting in maintaining department Payroll records including Status sheets, leave and pay registries.
Support staff in process updates, and provide training regarding budget, accounting, procurement, accounts payable processes, and payroll.
Provided support to team members through research and information gathering.
Organized office supplies and maintained inventory for efficient operations.
Review, monitor and evaluate processes for continuous operation improvements, seamless customer service; review and recommend optimized methods for transaction processing.
Handle discretionary decisions and confidential administrative duties.
Experienced with JDE ERP system, Microsoft, Kronos, Smartsheet, Scanman, Teams etc.
Supported budget tracking by processing invoices and purchase orders.
Organized and maintained filing systems for electronic documents, ensuring accuracy and confidentiality of records.
Assisted with the planning of special events by arranging catering services, securing venues etc.
Served as the Benefits department Liaison/Wellbeing Ambassador.
ACCOUNTS PAYABLE REPRESENTATIVE II
City of Denton Accounting
Denton, TX
04.2007 - 02.2022
Processed invoices for accuracy and compliance with city policies.
Maintained vendor relationships through timely communication and issue resolution.
Managed payment schedules to meet deadlines set by city regulations.
Utilized accounting software to track payments and manage accounts payable records.
Collaborated with team members to streamline invoice processing procedures.
Assisted in training new staff on accounts payable processes and systems.
Reviewed invoices for accuracy and completeness prior to payment processing.
Maintained accurate records of all financial transactions.
Participated in special projects assigned by management as well as generation of reports as requested.
Provided training and guidance to junior staff members on Accounts Payable processes as well as transitioning to digital in 2020.
Developed strong relationships with internal departments and external vendors to ensure effective communication flow of information related to accounts payable activities.
Evaluated existing processes and implemented process improvements when necessary.
Reconciled vendor accounts on a regular basis.
Matching vendor invoices with purchase orders; prepare and enter vouchers for payment.
Prepare and enter check requisitions, review and reconcile Vendor statements.
Create and update spreadsheets for various functions.
Verify, enter and scan W-9's information.
Payments of Check requisition, refunds, wires, Smartsheet, Filing, check distributing, mail sorting and Laser fiche scanning.
CITY HALL RECEPTIONIST
City of Denton
Denton, TX
12.2003 - 03.2007
Switchboard operator.
Created switchboard reports to provide actionable insights for supervisor.
Complete and merge Civil Service letters for City Manager; maintain CMO/CC meeting room calendars.
Maintain, compare and update official calendar intranet and City Council calendar.
Supply ordering, check requisitions, purchase orders and receivers and back up for payroll.
Performed Spanish translations for documents and communications.
Organized and digitized reading files to improve accessibility and efficiency.
Managed jury summons projects and organized filing systems for improved document retrieval.
ADMINISTRATIVE ASSISTANT
Allstate Insurance
Denton, TX
03.2003 - 09.2003
Sorted mail and invoices, answered phones, and scheduled appointments to support office operations.
Managed new business property and casualty processes to ensure timely coverage initiation.
Set up claims and applications reviews before submitting to underwriting.
Conducted daily cancellation audits and reviewed customer accounts during renewal to maintain compliance.
ACCOUNT MANAGER
Electrowire Inc.
Carrollton, TX
06.1997 - 12.2002
Oracle base system, including MRP process and report generation.
Executed EDI transactions for customer inbound and outbound POs, advanced ship notices, and invoices.
Monitored budgets and inventory supplies to ensure alignment with operational goals.
Experienced in all processes from purchase orders entry and receiving; kitting, bar-coding, shipping (national & international) freight management and purchasing.
Material master information set up and records update.
Ensured customer satisfaction through effective communication and support.
Managed client accounts and maintained customer relationships for Electrowire Inc.
Collaborated with sales teams to develop Account strategies and solutions.
Coordinated project timelines and deliverables to meet client expectations.
Communicated product updates and service enhancements to clients effectively.
Prepared detailed reports on account performance for management review.
Resolved client issues promptly to ensure satisfaction and retention.
Managed multiple accounts simultaneously while meeting deadlines.
Resolved customer complaints in a timely manner.
Acted as main point of contact in matters relating to client concerns and needs.
Analyzed client data and identified opportunities for growth.
Onboarded new team members to integrate into organization.
Department Liaison between Finance, Procurement, warehouse and accounting.
Managed account receivables for assigned accounts, ensuring timely payments.
Utilized problem-solving skills when dealing with difficult customers.