Arisleidy Marmolejo
Passaic ,NJ
Summary
Dynamic professional with a proven track record at The Home Depot Store, enhancing customer satisfaction and mentoring new staff for increased productivity. Skilled in customer service management and adept at multitasking, I significantly boosted online sales at ProbsteinAuctionsLLC. Known for exceptional time management and a positive attitude, I consistently deliver results beyond expectations.
Overview
7
7
years of professional experience
Work History
Head Cashier
The Home Depot Store
04.2024 - 11.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Provided exceptional customer service by promptly resolving issues
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Coordinated breaks for fellow cashiers, ensuring continuous coverage during busy periods without compromising productivity.
E-Commerce Specialist
ProbsteinAuctionsLLC
07.2017 - 03.2024
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Maintained working knowledge of company products, services and promotions.
- Boosted online sales by implementing effective strategies and optimizing product listings.
- Coordinated with marketing team to create successful promotional
- Packaging and shipping using USPS services
Education
Associate of Science - Social Work
Passaic County Community College
05-2026
Skills
- Customer service
- Positive attitude
- Time management strength
- Store opening/closing procedures
- Cash handling
- Multi-tasking skill
- Adaptability and dependability
- Customer service management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Head Cashier
The Home Depot Store
04.2024 - 11.2024
E-Commerce Specialist
ProbsteinAuctionsLLC
07.2017 - 03.2024
Associate of Science - Social Work
Passaic County Community College