Motivated individual eager to embrace new challenges and develop skills. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal abilities. Proficient in both independent and collaborative work environments.
Overview
7
7
years of professional experience
Work History
Frame Shop Manager
Michaels
Ramsey, New Jersey
06.2023 - Current
Increased sales by 35% since 2023 through strong customer engagement, product knowledge, and upselling strategies.
Trained employees in framing techniques and customer service to improve service quality and team skills.
Maintained inventory records and managed daily operations to ensure organized workflow and timely service.
Assisted customers in selecting the best design options based on their needs, preferences, and budget limitations.
Resolved customer questions and concerns promptly with professionalism, patience, and care.
Processed large cash transactions with accuracy and attention to detail to uphold financial integrity.
Framer
Michaels
Smyrna, Georgia
10.2021 - 06.2023
Collaborated with customers on large-scale projects, including the Olympics and Fortune 500 companies, ensuring successful outcomes.
Learned various framing techniques, including mat cutting, spacers, float mounting, and sewing, to deliver high-quality presentations for diverse artworks.
Partnered with stores to implement diverse framing techniques, enhancing service quality.
Office Assistant
Beach Auto Brokers
Norfolk, Virginia
05.2019 - 03.2020
Served as main point of contact for customer document needs across multiple communication channels.
Guided clients to appropriate departments for prompt and effective solutions.
Streamlined electronic filing methods for improved organization and accessibility.
Organized filing systems to create a structured work environment.
Regularly verified and updated database information to maintain accuracy and reliability.