Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Arissa Grosso

Arissa Grosso

Tupelo,MS

Summary

Main experience as a detail-oriented sales associate with a strong focus on customer service, punctuality, and store organization. Experienced in merchandising, resolving customer concerns, and handling cash accurately. Recognized for a dependable work ethic and a positive, team-focused approach.

Overview

1
1
Language
1
1
Certification
3
3
years of professional experience

Work History

Sales Associate

JCPenney
Tupelo, MS
05.2026 - Current
  • Assisted customers with product selection, sizing, and fitting room support.
  • Processed sales, returns, and exchanges accurately using systems.
  • Maintained merchandising standards by stocking shelves and organizing displays.
  • Resolved customer concerns professionally while protecting service quality.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

MOD+ / FES

Ross Dress for Less
Elizabethtown, KY
05.2023 - 04.2026
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance, managing associated tasks to come to an end goal.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Bachelor of Science - Nursing

University of Kentucky
Lexington, KY
05-2028

Associate of Applied Science - Nursing

University of Mississippi
University, MS
05-2028

SRNA, EKG Tech, CPT, & CMA - Nursing

Elizabethtown Community And Technical College
Elizabethtown, KY
05-2024

Skills

  • Retail store operations
  • Money handling
  • Exceptional customer service
  • Time management
  • Teamwork and collaboration
  • Problem-solving skills
  • Flexible schedule
  • Goal oriented
  • Reliable and punctual

Certification

- Certified EKG Tech

  • (May, 2024)

- Certified Phlebotomy Tech

  • (May, 2024)

- Certified State Registered Nurse Aid (SRNA)

  • (May, 2024)

- Certified Medical Assistant

  • (May, 2024)

Languages

English
Native or Bilingual

Timeline

Sales Associate

JCPenney
05.2026 - Current

MOD+ / FES

Ross Dress for Less
05.2023 - 04.2026

Bachelor of Science - Nursing

University of Kentucky

Associate of Applied Science - Nursing

University of Mississippi

SRNA, EKG Tech, CPT, & CMA - Nursing

Elizabethtown Community And Technical College