Goal-oriented professional specializing in customer service and sales. Proven ability to resolve inquiries effectively, manage inventory, and enhance customer satisfaction through direct engagement and efficient problem-solving.
Overview
7
7
years of professional experience
Work History
Asstant coach
MMA
Hunington
07.2024 - 05.2025
Conducted drills for teammates and students focused on lifting and endurance training
Instructed clients in martial arts techniques in various environments
Developed training programs to enhance fighter techniques and skills.
Conducted individual coaching sessions to improve performance and discipline.
Organized group classes fostering teamwork and camaraderie among participants.
Team member
Green Crush
Los Cerritos
08.2024 - 01.2025
Gained extensive experience handling the register and providing customer service both on call and in person.
Executed barista duties, engaging with customers to customize beverage orders and foster communication.
stocked shelves and assisted team members with inquiries to ensure smooth operations.
cleaned and disinfected surfaces, maintained cleanliness by taking out trash and washing dishes.
E-commerce Associate
Fantasy Freaks Fables
Moreno Valley
07.2018 - 01.2025
Shipped products overseas and resolved customer questions and refund requests.
Loaded and unloaded items (over 50lbs) that were expensive and fragile, packaging them for sale to various buyers.
Took videos and photos of items for customers to enhance their comfort and confidence in purchases.