Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aritza Noriega

Tucson,AZ

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

6
6
years of professional experience

Work History

Rental Sales Agent

Sixt Rent A Car
Tucson, AZ
03.2025 - Current
  • Facilitated customer transactions, ensuring prompt and accurate service delivery.
  • Managed vehicle inventory, optimizing availability and minimizing downtime.
  • Negotiated rental agreements, enhancing customer satisfaction through tailored solutions.
  • Conducted vehicle inspections, maintaining quality standards and safety compliance.
  • Analyzed customer feedback to identify service improvement opportunities, driving enhancements in operations.
  • Collaborated with team members to improve sales strategies and meet monthly targets.
  • Navigated computer systems effectively to manage bookings, customer information, and record-keeping tasks.
  • Coordinated vehicle availability with other departments to accommodate last-minute requests or reservation changes.
  • Assisted in the maintenance of rental vehicles, ensuring they were clean and well-presented for each client use.
  • Increased customer satisfaction by providing excellent service and addressing client needs promptly.
  • Established strong rapport with clients, leading to repeat business and referral opportunities.
  • Maintained a high level of professionalism, ensuring positive experiences for clients during interactions.
  • Resolved customer disputes to maintain positive relationships and increase customer base.
  • Kept detailed records of all transactions, facilitating efficient audits when necessary.
  • Developed in-depth knowledge of rental inventory to provide expert advice on product selection.
  • Managed reservations efficiently, reducing wait times for customers upon arrival at the location.
  • Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
  • Educated clients on rental policies and procedures, minimizing misunderstandings and disputes.
  • Handled customer complaints professionally, resolving issues swiftly to maintain satisfaction levels.
  • Delivered exceptional customer care through prompt responses to inquiries via phone calls or emails.
  • Complied with governmental and other regulatory agencies by following policies and documenting transactions.
  • Performed regular inventory checks, ensuring accurate stock levels for smooth rental operations.
  • Processed rental transactions accurately, ensuring timely billing and minimal discrepancies.
  • Placed sales calls and handled sales for incoming customer calls.
  • Determined clients' needs and helped select appropriate rentals fulfilling requirements.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Managed multiple tasks in high-volume environment.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Kept up-to-date rental records and customer information in company systems to track client interests and preferences.

Cashier

Rudy's BBQ
Tucson, AZ
05.2024 - 09.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Followed company security procedures for handling large sums of money.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Discounted purchases by scanning and redeeming coupons.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Greeted customers promptly and responded to questions.
  • Cleaned kitchen areas, equipment and utensils.
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Served meals to customers in a friendly and courteous manner.
  • Greeted customers upon arrival in the dining area.
  • Replenished condiments at customer tables as needed.
  • Responded promptly to customer inquiries regarding menu items or special requests.
  • Followed established cash handling procedures when collecting payment from customers.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Organized take-out orders for customers who requested them.
  • Operated dishwashing machines safely and efficiently.
  • Properly stored all leftover food items after each shift.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Operated cash register to process cash, check, and credit card transactions.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Acquired new skills to support team and further accommodate customer needs.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Followed recipes and customer requests to prepare meals.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.

Sales Associate

Michael Kors
Tucson, AZ
06.2023 - 02.2024
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Attended weekly team meetings to review performance goals and objectives.
  • Scheduled shifts for fellow associates during peak traffic times.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Suggested ideas for improving store operations and increasing profits.
  • Developed promotional strategies to increase sales volume.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Greeted customers to determine wants or needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Computed purchases and received and processed cash or credit payment.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Described merchandise and explained use, operation and care.
  • Placed special orders or called other stores to find desired items.
  • Bagged or packaged purchases and wrapped gifts.
  • Prepared merchandise for purchase or rental.
  • Recommended, selected and located merchandise based on customer desires.

Sales Associate

Shoe Palace
Tucson, AZ
02.2022 - 02.2023
  • Bagged or packaged purchases and wrapped gifts.
  • Placed special orders or called other stores to find desired items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Described merchandise and explained use, operation and care.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Adhered to company initiatives and achieved established goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assessed customer needs to provide assistance and information on product features.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Developed trusting relationships with customers by making personal connections.
  • Worked with fellow sales team members to achieve group targets.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Attended weekly team meetings to review performance goals and objectives.
  • Developed promotional strategies to increase sales volume.
  • Upsold additional items based on customer interests and needs.
  • Handled customer complaints in a professional manner.
  • Demonstrated product features and benefits for customers' needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Built relationships with customers to encourage repeat business.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Provided accurate information about products, prices and services.
  • Assisted customers with product selection, sizing and styling.
  • Greeted customers and provided exceptional customer service.

Sales Associate

Dillard's
Tucson, AZ
06.2021 - 01.2022
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Bagged or packaged purchases and wrapped gifts.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Placed special orders or called other stores to find desired items.
  • Described merchandise and explained use, operation and care.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Used technology resources to assist customers in locating and selecting items.

Sales Associate

Tilly's
Tucson, AZ
09.2020 - 01.2021
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Described merchandise and explained use, operation and care.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assessed customer needs to provide assistance and information on product features.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Developed trusting relationships with customers by making personal connections.
  • Worked with fellow sales team members to achieve group targets.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Answered incoming telephone calls to provide store, products and services information.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Suggested ideas for improving store operations and increasing profits.
  • Attended weekly team meetings to review performance goals and objectives.
  • Developed promotional strategies to increase sales volume.
  • Upsold additional items based on customer interests and needs.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Organized stockroom shelves according to size, color or style.
  • Built relationships with customers to encourage repeat business.
  • Processed transactions using a point-of-sale system.

Fulfillment Associate

Target
Tucson, AZ
03.2020 - 08.2020
  • Verified orders for accuracy and completeness, ensuring all necessary components were included.
  • Packed items according to customer's specifications and requirements.
  • Utilized warehouse management system to track inventory and maintain records of shipments.
  • Loaded items onto pallets or into containers for shipment.
  • Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
  • Assisted customers with pick-up orders at designated loading docks or drive-through areas.
  • Processed returns following established procedures and guidelines.
  • Labeled cartons correctly prior to shipping outbound packages.
  • Ensured timely delivery of orders by coordinating with internal transportation team members.
  • Responded promptly to customer inquiries via phone or email in a professional manner.
  • Followed safety protocols while operating material handling equipment such as pallet jacks, hand trucks..
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Accepted, processed and quickly filled orders.
  • Located merchandise from shelves and storage areas to fill orders.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Filled orders according to defined standards using standard picking system.
  • Followed proper packaging requirements depending on order size and type.
  • Packed merchandise for delivery and moved items to delivery area.
  • Assisted in sorting incoming shipments, verifying products against purchase orders.
  • Scanned and labeled packages, ensuring accurate tracking and delivery information.
  • Resolved issues with orders, including missing or incorrect items, to ensure customer satisfaction.
  • Processed returns, inspecting items for damage and restocking as appropriate.
  • Managed personal performance metrics, striving for continuous improvement in speed and accuracy.
  • Participated in team meetings to discuss performance metrics and areas for improvement.
  • Collaborated with team members to meet daily productivity goals and deadlines.
  • Followed safety protocols to minimize risk of accidents in the warehouse environment.
  • Communicated effectively with supervisors and team members to address workflow challenges.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Selected products and items from shelves and pallets for customer orders.
  • Used handheld scanners to key in data for packages.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Confirmed items picked for orders by keying codes into system.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Read orders to verify attributes and quantities of merchandise.

Sales Associate

Lucky Brand Jeans
Tucson, AZ
04.2019 - 01.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Prepared merchandise for purchase or rental.
  • Placed special orders or called other stores to find desired items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Described merchandise and explained use, operation and care.
  • Recommended, selected and located merchandise based on customer desires.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Computed purchases and received and processed cash or credit payment.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Answered store and merchandise questions and led customers to wanted items.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Conducted product demonstrations to highlight features and benefits.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Used technology resources to assist customers in locating and selecting items.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Assessed customer needs to provide assistance and information on product features.
  • Developed trusting relationships with customers by making personal connections.
  • Worked with fellow sales team members to achieve group targets.
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

High School Diploma -

Sunnyside High School
Tucson, AZ
05-2021

Skills

  • POS Systems
  • Returns processing
  • ID Verification
  • Cash Handling
  • Order Taking
  • Time management skills
  • Liquor regulations and compliance
  • Ordering and stocking
  • Order Packaging
  • Retail Merchandising
  • Liquor Law Compliance
  • Guest inquiries
  • Credit and cash transactions
  • Order Verification
  • Scanner operations
  • Money Handling
  • Loyalty Program Promotion
  • Cash Drawer Balancing
  • POS system operations
  • Cleaning and sanitizing
  • Merchandise Restocking
  • Cash Register Operation
  • Payment Processing
  • Customer Service
  • Product Recommendations
  • Payment Collection
  • Customer service excellence
  • Customer Relations
  • Written and verbal communication
  • Product Knowledge
  • Customer Assistance

Timeline

Rental Sales Agent

Sixt Rent A Car
03.2025 - Current

Cashier

Rudy's BBQ
05.2024 - 09.2024

Sales Associate

Michael Kors
06.2023 - 02.2024

Sales Associate

Shoe Palace
02.2022 - 02.2023

Sales Associate

Dillard's
06.2021 - 01.2022

Sales Associate

Tilly's
09.2020 - 01.2021

Fulfillment Associate

Target
03.2020 - 08.2020

Sales Associate

Lucky Brand Jeans
04.2019 - 01.2020

High School Diploma -

Sunnyside High School

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Aritza Noriega