ARIUS GALLEGOS
Walsenburg
Summary
Over 15 years in customer service
Trade completed in 2013 in Office administration from Collbran Job Corps
Overview
17
17
years of professional experience
Work History
Shift leader/ restaurant assistant manager
Loves travel stop
Walsenburg, CO
01.2022 - 01.2025
- Money handling
- Scheduling
- Food safety
- Customer care
- POS
Legal Technician
Colorado Department of Human Services
Walsenburg, CO, USA
08.2021 - 01.2022
- Processed referral information and Child support referrals
- Performed data entry and filing for client records
- Maintained detailed records of case progress and documentation updates.
- Entered client data into Microsoft word and Microsoft excel
Customer Service Representative
Colorado Department of Agriculture
Walsenburg, CO, USA
07.2020 - 08.2020
- Worked at Lathrop state park
- Handled park passes
- Issued fishing and hunting licenses
- Issued camping passes
- Sold merchandise
Night Manager
McDonald's
Pueblo, CO, USA
09.2019 - 06.2020
- Cash counting
- Managing the safe
- Running registers
- Managing employees
- Food safety
Call Center Representative
Concentrix
Pueblo, CO, USA
06.2019 - 09.2019
- Worked for an online banking company
- Handled banking and transaction inquires
- Processed money transactions
Customer Service Representative
Global Call Center Solutions
Pueblo, CO, USA
01.2018 - 05.2019
- Inbound call center rep for Cox communications
- Answered phone and assisted customers with changes
- Maintained up to date knowledge of customer accounts
- Explained products and benefits
Graveyard Supervisor
McDonald's
Pueblo, CO, USA
05.2014 - 12.2017
- Managed 16 employees
- Supervisory experience
Customer Service Representative
Convergys/Directv
Pueblo, CO, USA
07.2013 - 01.2014
Cashier/Customer Service
Carl's JR
Pueblo, CO, USA
11.2007 - 07.2010
- Responsibilities Cash and credit card transactions
- Skills Used Basic cash handling, cleaning
Education
Office Administration Technology
Collbran Job Corps
Collbran, CO02.2013
GED - undefined
Colorado Mesa University
Grand junction, CO04.2011
Vocation Certificate - Office Administration Technology
Collbran Job Corps
Collbran, CO02.2013
Skills
- Customer service
- Cash handling
- Online customer service
- Management
- Food handling
- Team leadership
- Problem-solving
- Inventory counts
- Employee scheduling
- File management
- Office administration
Timeline
Shift leader/ restaurant assistant manager
Loves travel stop
01.2022 - 01.2025
Legal Technician
Colorado Department of Human Services
08.2021 - 01.2022
Customer Service Representative
Colorado Department of Agriculture
07.2020 - 08.2020
Night Manager
McDonald's
09.2019 - 06.2020
Call Center Representative
Concentrix
06.2019 - 09.2019
Customer Service Representative
Global Call Center Solutions
01.2018 - 05.2019
Graveyard Supervisor
McDonald's
05.2014 - 12.2017
Customer Service Representative
Convergys/Directv
07.2013 - 01.2014
Cashier/Customer Service
Carl's JR
11.2007 - 07.2010
GED - undefined
Colorado Mesa University
Office Administration Technology
Collbran Job Corps
Vocation Certificate - Office Administration Technology
Collbran Job Corps