Sarina Hluzek
7-11 Store / Laredo Taco Company
Denver,CO
1
Certification
5
years of professional experience
Results-driven leader with over four years of experience in retail and restaurant management. Skilled in inventory control, team training, and customer satisfaction. Committed to fostering a positive work culture and driving sales growth.
Work History
Assistant Store Manager/ Restaurant Leader
1 Year 2 Months- Assisted in daily store operations, ensuring optimal customer service and satisfaction.
- Managed inventory levels, reducing stock discrepancies through regular audits.
- Trained new employees on store procedures and customer engagement techniques.
- Developed and implemented merchandising strategies to enhance product visibility.
- Collaborated with team members to improve sales processes and operational efficiency.
- Monitored cash handling procedures, ensuring compliance with financial policies.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping environment.
- Analyzed sales data to identify trends and recommend adjustments for inventory management.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Supported store manager in data analysis to uncover sales trends, facilitating informed decision-making for performance improvement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Provided support to store manager in budgeting processes, helping maintain financial stability for the business.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
General Manager
3 Years 5 Months- Directed daily operations to ensure optimal restaurant performance and customer satisfaction.
- Implemented training programs to enhance staff efficiency and service quality.
- Developed and maintained inventory management systems to reduce waste and improve cost control.
- Analyzed sales trends to inform menu adjustments and promotional strategies.
- Cultivated a positive team environment through effective communication and conflict resolution.
- Fostered relationships with suppliers to negotiate favorable terms and streamline procurement processes.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
Associate of Science - Mortuary Service
Skills
Problem-solving
Customer service
Efficient in cycle counting
Shelf sequencing
Inventory control
Customer relations
Store organization
Time management
Team building and leadership
Store opening and closing
Attention to detail
Staff supervision
Store operations
Stock management
POS systems
POS systems operations
Hiring and training
Staff management
Upselling and cross selling
Work Planning and Prioritization
Display setup
Loss prevention
Employee coaching
Strategic planning
Issue resolution
Order management
Inventory counting
Shift scheduling
Flexible schedule
Scheduling coordination
Operations oversight
Operations
Marketing and promotions
Human resource policies
Vendor management
New hire training
Budgeting and cost control
Cash auditing
Inventory management
Customer service and engagement
Certification
Serv-Safe
Timeline
Assistant Store Manager/ Restaurant Leader
7-11 Store / Laredo Taco Company
06.2025 - CurrentRead More
General Manager
Taco Bell Restaurant
01.2022 - 06.2025Read More
Arapahoe Community College
Associate of Science from Mortuary Service
Read More