Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline

Ariyah Hyman

Absolute Dental
Reno,NV
1
Certification
7
years of professional experience

Experienced administrative and operations professional with a strong background in healthcare and orthodontic office settings, having served in roles including Front Desk Administrator, Clinic Coordinator, Treatment Coordinator, and Office Manager. Skilled in supporting high-volume practices by scheduling 70+ patient appointments daily, completing 21–35 insurance verifications weekly, and overseeing front-desk operations to ensure efficient patient flow and excellent service.

Demonstrated ability to manage incoming calls, patient check-ins, chart updates, post-operative correspondence, and day-to-day coordination while maintaining timely appointments and a positive patient experience. Additional experience includes chairside assistance, workstation preparation, and maintaining accurate patient records in compliance with office standards.

In management roles, responsible for overseeing labor and production performance for the location, coordinating staffing adjustments, preparing documentation for monthly meetings, resolving patient concerns, and fostering a positive, supportive environment for employees.

Work History

Office Manager-Clinic Coordinator

2 Years 1 Month
Theory & Practice | 08.2023 - 09.2025
  • Managed daily office operations, ensuring efficient workflow and resource allocation.
  • Coordinated appointment scheduling and patient communications to enhance client satisfaction.
  • Oversaw inventory management, maintaining optimal supply levels for dental equipment and materials.
  • Implemented office policies to improve operational efficiency and compliance with industry standards.
  • Led team meetings to discuss operational challenges and strategize solutions for improved service delivery.
  • Cultivated relationships with vendors to negotiate favorable terms and ensure timely delivery of supplies.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.

Scheduling Coordinator-Clinical Assistant

1 Year 2 Months
O'Gara-Gilbert Orthodontist, Reno | 06.2022 - 08.2023
  • Answer incoming calls, schedule patients according to time restrictions, sanitize WORKSTATION, provide exceptional customer service, greet patients when they enter the office, walk patients back to correct location, insurance verification, filing, mailing out post-op letters, keeping up with incoming emails
  • Assistant doctors while chairside, memorize which instruments doctors will need for procedures, seating patients in a timely manner, building relationships with patients, patient care-calls, sterilization, monthly tasks, assist front-desk when needed, clean work stations, take patient records, take notes in a timely manner, upload patient information in to patient charts
  • Coordinated patient scheduling to optimize office workflow and minimize appointment conflicts.
  • Managed electronic health records using advanced practice management software for accurate patient data tracking.
  • Developed efficient scheduling protocols that improved patient satisfaction and reduced wait times.
  • Trained new staff on scheduling systems and best practices for effective patient interaction.

Receptionist

1 Year
Laughlin Associates | 06.2021 - 06.2022
  • Answering phones, mailing state filings, file corporate accounts, creating appointments, and taking messages for account representatives.
  • Managed front desk operations, ensuring efficient communication and customer service.
  • Coordinated appointment scheduling for clients and internal staff, optimizing workflow efficiency.
  • Implemented office procedures to enhance visitor experience and streamline check-in processes.
  • Developed and maintained filing system for client documents, ensuring easy access and organization.
  • Trained new reception staff on office policies, enhancing team performance and service quality.
  • Oversaw inventory management of office supplies, reducing costs through effective resource allocation.
  • Collaborated with departments to address client inquiries, improving response time and satisfaction rates.
  • Conducted regular audits of reception area protocols, identifying areas for process improvement and compliance adherence.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Construction Wireman

4 Months
Baker Electric | 02.2021 - 06.2021
  • Assisting the other Union workers with throwing panels or bringing the electric panels to their proper locations, using precise measurements, and listening for further instruction from the foreman.
  • Coordinated with project managers to align on timelines and deliverables for electrical installations.
  • Installed electrical wiring systems in residential and commercial buildings, ensuring compliance with safety standards.
  • Conducted troubleshooting and repairs on electrical systems, enhancing reliability and performance.
  • Collaborated with team members to diagnose complex electrical issues, promoting effective problem-solving strategies.
  • Developed detailed documentation for wiring processes and system layouts to support future projects and maintenance activities.
  • Enhanced project efficiency by streamlining construction processes and implementing time-saving techniques.

Office Manager

11 Months
Absolute Dental | 09.2025 - Current
  • Streamlined office operations to enhance workflow efficiency and resource allocation.
  • Managed scheduling for dental appointments, optimizing staff utilization and patient experience.
  • Coordinated inventory management, ensuring adequate supplies for daily operations and procedures.
  • Developed training programs for new staff, fostering skill development and operational consistency.
  • Implemented electronic health record systems, enhancing data accuracy and accessibility across departments.
  • Oversaw compliance with health regulations, maintaining high standards of safety and sanitation practices.
  • Led team meetings to address workflow challenges, promoting collaboration and process improvements.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Managed labor and production ro ensure keeping staff was necessary

In Shop/ Delivery Driver

1 Year 8 Months
Jimmy Johns | 06.2019 - 02.2021
  • Assisting customers with their food orders, making sandwiches, restocking items that needed to be filled, and delivering customer orders.
  • Delivered orders promptly, ensuring customer satisfaction through timely service.
  • Managed efficient routing to optimize delivery times and reduce fuel consumption.
  • Maintained cleanliness and organization of delivery vehicle for safety compliance.
  • Communicated effectively with customers regarding order status and delivery updates.
  • Implemented feedback mechanisms to enhance service quality and operational efficiency.
  • Monitored inventory levels of delivery supplies, coordinating restocks as necessary.
  • Collaborated with team members to streamline workflows and improve overall productivity.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Education

High School Diploma

Fernley High School | Fernley, NV | 06-2019

-Graduated with Summa cum Laude

-Participated in extracurricular activities such as sports, leadership, and teaching aid

  • Millenium Scholarship Recipient

- Business

University of Nevada, Reno | Reno | 08-2026

Skills

Customer Service
Communication
Leadership
Time Management
Teamwork
Front Desk Efficiency
Appointment Scheduling
Insurance Verification
Patient Records Management
Front Desk Operations

Accomplishments

    -Completed Fire Academy in 2019

    -CPR Certified

Certification

-CPR Certified

-OSHA Certified

Interests

I enjoy assisting the less fortunate community as often as I can
during my time with Jimmy Johns Sandwich Shop
I would ensure I always had a case of water in the back of my car in the instance I may come across someone that was in need on the street corners.
I value my family and assisting their growth in any way possible. Learning new things that help me to further develop are the things I strive for.
I enjoy fast paced
mind challenging atmospheres.

Timeline

Office Manager

Absolute Dental
09.2025 - CurrentRead More

Office Manager-Clinic Coordinator

Theory & Practice
08.2023 - 09.2025Read More

Scheduling Coordinator-Clinical Assistant

O'Gara-Gilbert Orthodontist, Reno
06.2022 - 08.2023Read More

Receptionist

Laughlin Associates
06.2021 - 06.2022Read More

Construction Wireman

Baker Electric
02.2021 - 06.2021Read More

In Shop/ Delivery Driver

Jimmy Johns
06.2019 - 02.2021Read More

Fernley High School

High School Diploma
Read More

University of Nevada, Reno

from Business
Read More
Ariyah Hyman