Experienced administrative and operations professional with a strong background in healthcare and orthodontic office settings, having served in roles including Front Desk Administrator, Clinic Coordinator, Treatment Coordinator, and Office Manager. Skilled in supporting high-volume practices by scheduling 70+ patient appointments daily, completing 21–35 insurance verifications weekly, and overseeing front-desk operations to ensure efficient patient flow and excellent service.
Demonstrated ability to manage incoming calls, patient check-ins, chart updates, post-operative correspondence, and day-to-day coordination while maintaining timely appointments and a positive patient experience. Additional experience includes chairside assistance, workstation preparation, and maintaining accurate patient records in compliance with office standards.
In management roles, responsible for overseeing labor and production performance for the location, coordinating staffing adjustments, preparing documentation for monthly meetings, resolving patient concerns, and fostering a positive, supportive environment for employees.
-Graduated with Summa cum Laude
-Participated in extracurricular activities such as sports, leadership, and teaching aid
-Completed Fire Academy in 2019
-CPR Certified
-CPR Certified
-OSHA Certified