Ariyana Lewis
Kannapolis,US
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized Server with experience in breakfast restaurants environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Overview
4
4
years of professional experience
Work History
Server
First Watch
10.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
IHOP
11.2022 - 01.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Problem Solver
Amazon CLT4
01.2021 - 02.2022
- Supported and developed processes and systems to facilitate quick responses to customers
- Used logic to analyze situations and develop solutions
- Utilized problem-solving skills to reduce or eliminate company expenses
- Researched and extracted data to complete tasks
- Analyzed and understood the situation to develop an action plan.
customer service
Target
09.2019 - 08.2020
- Helped drive high customer retention by providing accurate information about promotions, customer programs, and products
- Gathering customer information and analyzing customer needs in order to recommend potential products or services to management
- Customer loyalty was built through courtesy and friendliness
- Help customers with their general problems
- Create customer accounts by keeping track of account information
- Listen to the questions and concerns of customers and respond with answers and solutions.
Education
Business -
North Carolina Agricultural And Technical State University
Greensboro, NCNo Degree - Business
Rowan-Cabarrus Community College
Concord, NCHigh School -
A.L. Brown High School
Kannapolis, NC01.2020
Skills
- Inventory systems
- Database recordkeeping
- Self-directed
- Professional and mature
- Process improvement
- Problem resolution
- Organization
- Database research
Timeline
Server
First Watch
10.2023 - Current
Server
IHOP
11.2022 - 01.2024
Problem Solver
Amazon CLT4
01.2021 - 02.2022
customer service
Target
09.2019 - 08.2020
Business -
North Carolina Agricultural And Technical State University
No Degree - Business
Rowan-Cabarrus Community College
High School -
A.L. Brown High School