Caelyn Sipala
Kannapolis,NC
Summary
Seasoned Volunteer with success assisting organizations with service delivery and fundraising. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Cadence Senior Living
08.2022 - 02.2026
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with the residents.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep dining area working efficiently and teams ready to meet resident needs.
Cashier & Food Service
Sweet Frog
07.2021 - 06.2022
- I worked at a Sweet Frog to provide a fun and exciting experience to all customers.
- Assisted with catering for special events or programs.
- Greeted visitors and provided a positive customer experience with fair, friendly, and courteous service.
- Followed procedures for safe food preparation, assembly, and presentation.
- Assisted management with inventory control and stock ordering.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Resolved complaints promptly and professionally.
Education
High School Diploma -
Northwest Cabarrus High School
Concord, NC06.2021
Skills
- Operations support
- Team collaboration
- Public speaking
- Client relations strength
- Point of sale (POS) system operations
- Dining area maintenance
Timeline
Server
Cadence Senior Living
08.2022 - 02.2026
Cashier & Food Service
Sweet Frog
07.2021 - 06.2022
High School Diploma -
Northwest Cabarrus High School