Lauren Sykes
Kannapolis,NC
Summary
I am an a reliable employee seeking a customer service position, offering excellent communication and good judgment. I am looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Server
Chophouse 101
Kannapolis, NC
12.2020 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Warehouse Associate
FedEx
Concord, NC
05.2020 - 12.2020
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Server
Bonefish Grill
Concord, NC
02.2019 - 03.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Carolina Ale House- LM Hospitality
Concord, NC
01.2018 - 02.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Concord High School
Concord, NC06.2011
Skills
- Guest Inquiries
- Billing and Payment Processing
- Anticipating Guest Needs
- Sales Expertise
- Customer Service and Rapport
Timeline
Server
Chophouse 101
12.2020 - Current
Warehouse Associate
FedEx
05.2020 - 12.2020
Server
Bonefish Grill
02.2019 - 03.2020
Server
Carolina Ale House- LM Hospitality
01.2018 - 02.2019
High School Diploma -
Concord High School
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