Ariyanna Green
North Las Vegas,NV
Overview
8
8
years of professional experience
Work History
Amazon (5S)
03.2024 - Current
- Ensure that everything within the facility has an assigned staging area with labels
- Ensure that everything is within OSHA regulations
- Track and store department inventory
- Promote safe working environments by following all safety procedures.
Amazon (Warehouse Associate)
11.2019 - Current
- Received Deliveries, scanned packages and updated orders in internal database
- Used pallet jacks to move items to and from warehouse locations
- Stored items is assorted areas.
Amazon (Seasonal Associate Partner)
Amazon
10.2023 - 03.2024
- Create reports and assisting operations with research and analyzation of trends with attrition, attendance, unpaid time and roster management
- Audit timecards and communicate hours worked to associates to comply with Amazon standards
- Escalating appropriately to a senior HR team member when discrepancies or escalations arise with associate interactions.
Asurion (Tech Lead)
05.2019 - 01.2020
- Performed security audits to locate potential security threats and identify improvement areas
- Guide Team members through technical challenges and identify areas of improvements
- Trained Technical personnel according to company and industry standards
- Addressed issues in regards of software development, coding and engineering tasks
- Remained up-to-date with industry and competitor trends and adjusted company procedures accordingly.
Traeger Wood Pellet Grills (Technical Support Representative)
09.2018 - 05.2019
- Maintained up-to-date case documentation for future warranty claims
- Work with internal teams to deliver accurate information to customers and business partner accounts
- Assisted customers with various types of technical issues via email, live chat and telephone trouble-shooting.
AT&T (Customer Service Representative)
10.2016 - 08.2018
- Promoted High customer satisfaction by resolving problems with knowledgeable and friendly service
- Demonstrate excellent customer communications skills in resolving product and consumer complaints
- De-escalate problematic customer concerns, while maintaining a calm, friendly demeanor
- Maintain knowledge of current promotions, exchange guidelines, payment policies and security policies.
SSI Survey Sampling International (Phone Interviewer)
04.2016 - 10.2016
- Made outbound phone-calls to collect information from participants
- Conducted [Number] telephone interviews, each day to meet company-assigned quotas.
Education
Laguna Hills Highschool
Laguna Hills, CASkills
- Time Management
- Team Collaboration
- Analytical
- Detail-Oriented
- Verbal and Written Communication
- Flexible
- Innovative
- Organized
- Organizational Skills
Hobbies and Interests
- Video Games
- Training K-9’s
- Playing Video Games
- Collecting Anime Figurines
Timeline
Amazon (5S)
03.2024 - Current
Amazon (Seasonal Associate Partner)
Amazon
10.2023 - 03.2024
Amazon (Warehouse Associate)
11.2019 - Current
Asurion (Tech Lead)
05.2019 - 01.2020
Traeger Wood Pellet Grills (Technical Support Representative)
09.2018 - 05.2019
AT&T (Customer Service Representative)
10.2016 - 08.2018
SSI Survey Sampling International (Phone Interviewer)
04.2016 - 10.2016
Laguna Hills Highschool