Anthony West
Temple,TX
Summary
Dynamic Assistant Manager with a proven track record at Nothing Bundt Cakes, excelling in cake production and team training. Leveraged strong performance coaching to enhance team effectiveness and implemented innovative inventory control solutions, significantly improving operational workflows. Committed to delivering exceptional guest experiences and fostering community engagement.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Nothing Bundt Cakes
09.2020 - 01.2025
- Partnered with the bakery manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, and inventory control.
- Assisted bakery manager in recruiting, selecting, and training team members, directing daily responsibilities, and delivering performance feedback and coaching to enhance team effectiveness.
- Executed operational and administrative tasks, including cake production plans, productivity goal setting, team scheduling, supply ordering, and sales and labor reporting, ensuring smooth bakery operations.
- Ensured baker product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and bakery policies and procedures.
- Coordinated and participated in community marketing initiatives to strengthen brand presence and engage local customers.
- Developed complex skills in creativity and discipline during extended tenure at Nothing Bundt Cakes.
Exhibited strong work integrity, contributing to overall team success.
Applied innovative solutions to enhance operational workflows.
Engaged collaboratively with colleagues to maintain high-quality standards.
Store Manager
Great American Cookies
Temple, Texas
07.2019 - 10.2020
- Promoted products and menu items, enhancing guest satisfaction and driving sales.
- Handle and process customer payments, including opening and closing POS systems.
- Resolved customer complaints, improving overall customer experience and retention.
- Managed inventory levels and reordering processes, ensuring product availability and reducing waste.
- Maintained shift productivity while keeping a positive work environment.
- Worked at Great American Cookies, gaining foundational skills in customer service and teamwork.
Education
Associates - General Studies
Central Texas College
Temple, TX01-2019
Skills
- Cake production
- Inventory control
- Sales forecasting
- Brand presentation
- Team development
- Performance coaching
- Customer relationship management
Timeline
Assistant Manager
Nothing Bundt Cakes
09.2020 - 01.2025
Store Manager
Great American Cookies
07.2019 - 10.2020
Associates - General Studies
Central Texas College