Ariza Aros
Casa Grande,AZ
Summary
Proven leader and effective trainer at McDonald's Restaurant, adept in employee engagement and food safety. Excelled in enhancing team performance and customer satisfaction through expert coaching and conflict resolution. Skilled in POS systems and workplace safety, significantly contributing to a positive, efficient work environment.
Overview
3
3
years of professional experience
Work History
Crew Member Trainer
McDonald's Restaurant
06.2022 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Facilitated open lines of communication between management and crew members, resolving issues promptly to maintain high morale levels.
- Provided constructive feedback to crew members, facilitating professional growth and development.
- Provided coaching and mentoring to employees.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Recreation Assistant
City of Casa Grande
06.2022 - 08.2022
- Maintained clean and safe facilities, ensuring a positive experience for all program attendees.
- Provided support during special events, contributing to the success of community-wide celebrations.
- Assisted in preparing recreational materials and supplies for each activity.
- Monitored participation in recreational activities to provide assistance to participants.
- Delivered exceptional customer service, addressing concerns and inquiries promptly and professionally.
Education
High School Diploma -
Casa Grande Union High
2730 N Trekell Rd Casa Grande Az 8512205-2023
Skills
- Task delegation
- Employee engagement
- POS systems
- Cash handling
- Workplace safety
- Coaching and mentoring
- Food safety understanding
- Food safety
Timeline
Crew Member Trainer
McDonald's Restaurant
06.2022 - Current
Recreation Assistant
City of Casa Grande
06.2022 - 08.2022
High School Diploma -
Casa Grande Union High
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