Arizay Daniels
Madras,OR
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
15
15
years of professional experience
Work History
Patient Access Representative
St. Charles Family Care Clinic-Madras
Madras, OR
12.2021 - 04.2022
- Registered scheduled patients upon arrival for appointments.
- Managed the rescheduling of appointments.
- Managed referral queue efficiently.
- Processed insurance verifications through designated systems.
- Sent referral documents to designated centers.
- Managed and maintained accurate records of patient demographics in protected software.
- Handled weekly collection of due copayments.
- Processed patient records in accordance with regulatory guidelines for confidentiality.
- Performed routine office responsibilities.
- Provided frontline assistance to enhance satisfaction.
Bilingual Domestic Violence/Sexual Assault Victims Advocate
Jefferson County Victim Assistance
Madras, OR
07.2019 - 12.2021
- Monitored the in-custody database to track newly added cases.
- Guided victims through various phases of investigation along with prosecutorial procedures.
- Inform victim of status of case by phone, in person, or mail notifications.
- Communicated legal rights to victims using spoken explanation and written materials.
- Log interactions with victims in case records.
- Facilitated communication between DA and victims for effective handling of case challenges.
- Aided victims in navigating legal procedures for Restraining Orders.
- Fostered communication between judiciary partners, police authorities, and welfare agencies.
- Assisted individuals in attending judicial hearings.
- Provided support to victims during grand jury and trial phases.
- Provided referrals enabling victims to access necessary resources.
- Ensured records reflected accurate victim information.
- Supply information in Spanish to enhance support accessibility.
Emergency room Department | Outpatient | St. Charles health system
Patient Access Services
Madras, OR
02.2012 - 07.2019
- General office procedure
- Managed interactions with patrons efficiently.
- Updating and verifying patient’s demographics, insurance and completing any forms required for visits.
- Directed telephone inquiries to appropriate destinations seamlessly.
- Maintain privacy of patients
- Alerted staff and visitors through the PA system about urgent medical, fire, or security situations.
- Transcribing orders into system efficiently.
- Scheduling appointments such as ultrasounds, x-rays, labs and dexa scans
Kitchen Aid
Mountain View Hospital
Madras, OR
08.2007 - 02.2012
- Prepped food for next day and labeled with appropriate date
- Delivered meals to patient rooms
- Prepped veggies, meats for salad bar
- Stocked meeting rooms/with cups, plastic silverware, paper plates napkins, etc.
- Answered phones if needed, and took patient orders for their meals
- Cleaned and stocked dining room area
Education
High School Diploma -
Madras High School
Madras, OR06.2007
Skills
- Critical thinking
- Self- confident
- Dependable
- Ambitious
- Determined
- Logical thinking
- Professional
Strong work ethic
- Flexible
- Ability to accept and learn from criticism
- Time management abilities
- Motivated
- Effective listener
- Knowledgeable and experienced in many computer data programs
- Fast learner
- Bilingual: speak, read, and write Spanish
Languages
Spanish
Native or Bilingual
Timeline
Patient Access Representative
St. Charles Family Care Clinic-Madras
12.2021 - 04.2022
Bilingual Domestic Violence/Sexual Assault Victims Advocate
Jefferson County Victim Assistance
07.2019 - 12.2021
Emergency room Department | Outpatient | St. Charles health system
Patient Access Services
02.2012 - 07.2019
Kitchen Aid
Mountain View Hospital
08.2007 - 02.2012
High School Diploma -
Madras High School