Arkan Ali
Detroit
Summary
Customer service and sales professional with over 4 years of experience in retail, grocery, and hospitality. Skilled in store operations, staff coordination, inventory control and merchandising, pricing, and cash handling. Proven ability to manage daily store functions, and deliver excellent customer service. Bilingual in Arabic and English. Authorized to work in the U.S for any employer Seeking a full-time position with career growth opportunities in retail, logistics, manufacturing, or sales.
Overview
5
5
years of professional experience
Work History
Store Manager / Cashier / Customer Service / Stock Clerk
A&K Smoke Shop & Grocery
11.2024 - Current
- Oversee daily store operations, including opening/closing procedures.
- Supervise and train staff to ensure excellent service and efficiency.
- Operate POS systems and process cash, card, and digital payments.
- Maintain accurate inventory and restock merchandise daily.
- Ensure store cleanliness, organization, and compliance with policies.
Store Manager / Cashier / Customer Service / Sales Associate / Stocker
Citgo Gas Station
09.2022 - 10.2024
- Managed store operations, staff scheduling, and daily workflow.
- Supervised pricing updates and merchandising to increase sales.
- Operated register and balanced daily cash totals.
- Maintained inventory accuracy and restocked as needed.
- Delivered excellent customer service in-person and over the phone.
Store Manager / Cashier / Stock Clerk / Customer Service
Pine Ridge
05.2021 - 09.2022
- Managed daily store operations and coordinated staff duties.
- Assisted customers with purchases, returns, and inquiries.
- Stocked merchandise and maintained organized displays.
- Handled accurate cash and card transactions.
Restaurant Server
Halal Market
01.2021 - 05.2021
- Provided efficient table service to customers.
- Maintained cleanliness and followed food safety procedures.
- Processed orders and payments accurately.
Education
Junior High School Education - undefined
Fordson High School
Dearborn, MISkills
- Store Operations Management
- Customer Service & Client Relations
- Cash Handling & POS Systems
- Inventory Control & Merchandising
- Pricing Management & Sales Strategies
- Communication & Phone Etiquette
- Team Leadership & Staff Training
- Problem-Solving & Process Improvement
Timeline
Store Manager / Cashier / Customer Service / Stock Clerk
A&K Smoke Shop & Grocery
11.2024 - Current
Store Manager / Cashier / Customer Service / Sales Associate / Stocker
Citgo Gas Station
09.2022 - 10.2024
Store Manager / Cashier / Stock Clerk / Customer Service
Pine Ridge
05.2021 - 09.2022
Restaurant Server
Halal Market
01.2021 - 05.2021
Junior High School Education - undefined
Fordson High School
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