Arleigh Ashman

• Process customer transactions, including purchases, returns, exchanges, and gift card redemptions.

• Assist customers with product inquiries, locate items in-store or through special orders, and provide personalized shopping experiences.

• Maintain a clean and organized checkout area, ensuring efficiency and professionalism.

• Operate POS systems accurately, handling cash, credit card transactions, and balancing registers at opening and closing.

• Merchandise and stock shelves according to company visual guidelines to enhance product appeal.

• Train and mentor new employees on POS systems, store procedures, and customer service techniques.

• Address and resolve customer concerns in a courteous and timely manner.

• Delivered exceptional customer service by assisting shoppers in product selection and responding to inquiries.

• Maintained store organization by restocking merchandise, arranging displays, and keeping shelves tidy.

• Operated the cash register, processed payments efficiently, and ensured accurate transactions.

• Assisted in backroom organization to support a streamlined stocking process.

• Built rapport with customers to enhance their shopping experience and encourage repeat business.

• Handled returns, exchanges, and resolved customer concerns professionally.