Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Arlene Blake

Los Angeles ,C.A

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Customer Service Representative

Metro PCS
11 2019 - 10 2020
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.

Crew Team Member

Fashion Q
1 2022 - 6 2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Maintained clean sales floor and straightened and faced merchandise.

Education

Diploma -

Fremont High School
6 . 2011

Skills

  • Complaint resolution
  • Order fulfillment
  • Money handling abilities
  • Key holder experience
  • Retail store support
  • Professional telephone demeanor
  • Creative problem solving
  • Strategic sales knowledge

Timeline

Customer Service Representative

Metro PCS
11 2019 - 10 2020

Crew Team Member

Fashion Q
1 2022 - 6 2022

Diploma -

Fremont High School

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Arlene Blake