Arlene Cruz
El Paso,TX
Summary
A responsible professional, with a proven ability to learn quickly, implement and maintain procedures in any environment
Overview
25
25
years of professional experience
1
1
Certification
Work History
Cashier
Cash Services at Speaking Rock
10.2022 - Current
- Greeted customers and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
Personal Assistant
ATM Reliance
01.2018 - 10.2022
- Maintained appropriate filing of personal and professional documentation.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Kept detailed track of household and maintenance inventory and schedules.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Manager
Personal Vending Machine Business
01.2007 - 01.2018
- Accomplished multiple tasks within established timeframes.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Purchased large quantity products and supplies daily
- Transported and stocked supplies into all vending machines in different locations
Youth Program Coordinator
Ysleta Del Sur Pueblo
01.2005 - 01.2007
- Increased participant retention by continuously seeking feedback from youth and incorporating their suggestions into future programming.
- Oversaw daily logistics such as scheduling, supplies management, and room set-up to ensure smooth program operation.
- Collaborated with local organizations to create partnership opportunities, resulting in diversified program offerings for participants.
- Championed positive youth development by emphasizing the importance of goal-setting, self-reflection, and personal responsibility.
- Coordinated logistics for meals, transportation and program delivery.
- Organized special events and activities to boost youth engagement and improve lives of at-risk children.
Store Owner
Dollar Plus/ Suddenly Slimmer
01.2000 - 01.2005
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
Education
High School Diploma -
Socorro High School
El Paso, TX05-1990
Skills
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Customer service
- Cash handling
- Team collaboration
- Reliability and punctuality
- Conflict resolution
- Complex Problem-solving
- Cash drawer balancing
Certification
- Dental Assistant (1990-1996)
- Real-estate Agent (1996- 2000)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Cash Services at Speaking Rock
10.2022 - Current
Personal Assistant
ATM Reliance
01.2018 - 10.2022
Manager
Personal Vending Machine Business
01.2007 - 01.2018
Youth Program Coordinator
Ysleta Del Sur Pueblo
01.2005 - 01.2007
Store Owner
Dollar Plus/ Suddenly Slimmer
01.2000 - 01.2005
High School Diploma -
Socorro High School
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