Arlene Garcia

Enroll new guests into the Boyd Gaming player tracking system.

Issue new and replacement membership cards after checking proper identification.

Update existing account details and handle point redemption or promotional entries.

Explain club tiers, rules, prizes and member perks clearly to visitors.

Support special events, tournaments and casino marketing promotions.

Issue authorized complimentary food based on company guidelines

Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.

Keep club equipment and desk supplies fully stocked

Responsible for handling financial transactions

Responsible for Casino chips and cash at your assigned window.

Responsible for taking reservations via telephone in person and e-mail.

Responsible for taking the wedding photos and video.

Make bouquet for the bride and boutonniere for the groom.

Line up the wedding party and manage event transitions smoothly.

• Developed strong relationships with customers, driving repeat business and loyalty.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
• Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.

• Processed customer transactions efficiently, ensuring accurate cash handling and receipt issuance.
• Maintained cleanliness and organization of work area to enhance customer experience.

• Assisted customers in selecting items, enhancing shopping experience and customer satisfaction.
• Organized merchandise displays to optimize store layout and increase visibility of products.
• Operated cash register accurately, ensuring efficient transactions and secure handling of funds.