Arlene Jaure
Rancho Cucamonga,CA
Summary
Gaining employment as a Health Specialist, where I may apply my 8 years of experience of excellent knowledge, customer service and the ability to work well with others.
Overview
10
10
years of professional experience
Work History
Health Information Specialist 2
Ciox Health / Datavant
Alpharetta, Georgia
06.2019 - Current
- Reviewed medical records for accuracy and completeness, ensuring compliance with legal and accreditation standards.
- Analyzed patient data to ensure that all documents were accurate, complete, and in accordance with established policies and procedures.
- Processed records for case management and hospitals legal team.
- Assist patient walk-in and answered phones.
Health Information Specialist
Inservice ROI
Lancaster, California
02.2016 - 06.2019
- Reviewed medical records for accuracy and completeness, ensuring compliance with legal and accreditation standards.
- Analyzed patient data to ensure that all documents were accurate, complete, and in accordance with established policies and procedures.
- Assisted physicians and other healthcare providers with coding issues related to diagnosis and treatment of patients.
- Assisted patients walk-ins.
- Answered phones.
- Processed records for case management and hospitals legal team.
Customer Service Representative
TJ Max
Rancho Cucamonga, California
11.2014 - 02.2016
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Education
Some College (No Degree) - Criminal Science
Mt. San Antionio College
Walnut, CAHigh School Diploma -
Claremont High School
Claremont, CA06-2000
Skills
- Electronic Health Records Management Epic and Cerner
- Schedule creation and maintenance
- New System Implementation
- Insurance Verification
- Multitasking
- Working in a fast pace environment
Timeline
Health Information Specialist 2
Ciox Health / Datavant
06.2019 - Current
Health Information Specialist
Inservice ROI
02.2016 - 06.2019
Customer Service Representative
TJ Max
11.2014 - 02.2016
Some College (No Degree) - Criminal Science
Mt. San Antionio College
High School Diploma -
Claremont High School