Arleth Gandara Dominguez
Dallas
Summary
Seeking to transition into a new field, utilizing skills developed in a customer service environment. Experienced with working with the team as well as customers where there needs to be problem solving and organizing to be done. As a shift manager in PLS I learned to have more leadership and encourage teamwork and productivity, as well as being knowledgeable when it comes to team management,money handling and scheduling. I look forward to be able to develop and advance into a more challenging position.
Overview
3
3
years of professional experience
Work History
Shift Manager
PLS Check Cashers
03.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while following company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, making sure they understand and follow proper instructions.
- Maintaining positive environment at work to make sure everyone is also providing good customer services to all customers.
- Increased sales by providing information of the product and maintaining a good positive attitude.
- Greeted customers to provide the best customer service which helped build good relationship with them.
Office Cashier
El Rio Grande Latin Market
06.2022 - 03.2024
- Support store operations by providing additional help to maintain accurate cash drawer by counting and organizing the balance.
- Maintained a clean and organized workspace, which helped with productivity.
- Showed flexibility to meet any needs of office hours.
- Able to adapt and work well during peak hours by multitasking and maintaining a calm positive attitude.
- Strengthened customer relationships by offering assistance in other areas of the store.
Education
High School Diploma -
North Dallas Highschool
Dallas, TX05-2029
Skills
- Customer service
- Employee training
- Sales strategies
- Cash handling
- Time Management
- Organized
- Flexible Schedule
- Good Listener
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Shift Manager
PLS Check Cashers
03.2024 - Current
Office Cashier
El Rio Grande Latin Market
06.2022 - 03.2024
High School Diploma -
North Dallas Highschool
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