Arleth Garcia Loera
Wilmington,DE
Summary
Dynamic bilingual professional with a proven track record exceeding customer expectations by providing exceptional service and high-
quality meal preparation at Los Portales restaurant while receiving positive feedback from patrons, highlighting my engaging personality.
Increased operational efficiency while maintaining safety standards by scaling inventory management and menu development
demonstrating critical thinking and communication skills. Determined; committed to excellence and safety in a fast-paced high-pressure.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Bartender/Server
Los portales restaurant and bar
Stanton, DE
02.2024 - Current
- Develop and implement inventory planning strategies to optimize stock levels and meet customer demand.
- Identify slow-moving or obsolete items in the inventory, and developed strategies for their disposition or liquidation.
- Manage food inventory, minimizing waste, and optimizing cost efficiency.
- Assist in the development of new menu items by providing input on flavors, ingredients, and cooking methods.
- Resolve customer complaints promptly and effectively to maintain high levels of satisfaction.
- Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations.
Server/Cook
Los Portales Mexican Restaurant
Middletown, DE
08.2020 - Current
- Prepare and cooked a variety of dishes, ensuring high quality and presentation standards
- Receive consistent positive feedback from customers for the exceptional taste and presentation of dishes.
- Assist in the development of new menu items by providing input on flavors, ingredients, and cooking methods
- Assist in training new servers.
- Maintain records of transactions made during shift as required by law or company policy.
- Maintain polite and professional demeanor to patrons to encourage inquiries and order placements.
Education
Associate of Science - Nursing
Delaware Technical Community College
DE12-2026
High School Diploma -
Early College High School @DSU
Dover05-2021
Skills
- Bilingual in English/Spanish
- Critical thinking
- BLS certified
- Clear and effective communication
- Problem-solving
- Outstanding customer service
- Able to stand for 12 hours
- Outgoing personality
- Anticipating guest needs
- Patience and tolerance
- Commitment to safety
- Working in a fast-paced environment
Certification
CNA, 12/01/24, Present
Additional Information
Due to my family being in the business industry most of my work experience is restaurant related. However, after graduating from high school I focused on my nursing career and am currently finishing my CNA certification as well as doing my associates in nursing at Delaware Technical Community College.
Languages
- Spanish, Fluent
- English, Fluent
References
References available upon request.
Timeline
Bartender/Server
Los portales restaurant and bar
02.2024 - Current
Server/Cook
Los Portales Mexican Restaurant
08.2020 - Current
Associate of Science - Nursing
Delaware Technical Community College
High School Diploma -
Early College High School @DSU
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