Arleth Gomez
Jackson,Nj
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Won’t let you down !
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
5
5
years of professional experience
Work History
Secretary
The cookie corner
Lakewood , NJ
02.2025 - Current
- Provided administrative support to the Office Manager and other staff members.
- Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
- Coordinated meeting logistics such as room reservations and catering services.
- Processed invoices for payment; tracked payments received from vendors and clients.
Barista
Kava coffee house
Lakewood , NJ
06.2024 - 01.2025
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Created signs and displays to advertise store products or events.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Operated cash registers to process customer payments.
- Provided excellent customer service by responding to inquiries quickly and professionally.
Customer Service Manager
Lopiansky
Lakewood , NJ
04.2020 - 03.2024
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and implemented strategies for providing excellent customer service experience.
- Reviewed customer feedback and complaints to identify areas of improvement in customer service processes.
Education
License - Cosmetology
Ocean County Vocational Technical School
Toms River, NJ06-2026
High School Diploma -
Jackson Liberty High School
Jackson, NJ02-2020
Skills
- Focused On Customer Satisfaction
- Customer Support Plan Development
- Customer Development Planning
- Customer Feedback Management
- Multitasking
- Taking phone calls with customers
- Good at communicating
- Bilingual ( English and Spanish )
- Organized
- Customer service
- Time management
Timeline
Secretary
The cookie corner
02.2025 - Current
Barista
Kava coffee house
06.2024 - 01.2025
Customer Service Manager
Lopiansky
04.2020 - 03.2024
High School Diploma -
Jackson Liberty High School
License - Cosmetology
Ocean County Vocational Technical School