Arleth Milian
Palm Beach,FL
Summary
Maintain a positive attitude during customer interactions
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Spa Coordinator
Mar - a - Lago
Palm Beach, Florida
11.2024 - Current
- Promoted spa services and fostered new business by organizing promotional events.
- Worked closely with management to develop and execute long-term growth strategies for the spa, contributing to increased revenue and client retention.
- Maintained a clean and organized spa environment, adhering to strict sanitation standards for the safety of staff and guests.
- Conducted regular staff meetings, informing team members of new spa services and policies.
- Conducted internal audits of spa finances and completed basic accounting functions to maintain accurate records.
Retail Sales Associate Cashier
Aerie By American Eagle
West Palm Beach, Florida
11.2022 - Current
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor well-stocked.
Hostess
Lynora's
Jupiter, Florida
05.2023 - 10.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
High School Diploma -
Forest Hill High School
West Palm Beach, FLAssociate of Arts - Business Administration
Palm Beach State College
Lake Worth, FLSkills
Customer service
Multitasking and organization
Guest relations
Employee relations
Training staff
Budgeting and finance
Bilingual spanish/english
Spa operations management
Hospitality environment
Banquet operations
Event promotion
Inventory management
Timeline
Spa Coordinator
Mar - a - Lago
11.2024 - Current
Hostess
Lynora's
05.2023 - 10.2023
Retail Sales Associate Cashier
Aerie By American Eagle
11.2022 - Current
High School Diploma -
Forest Hill High School
Associate of Arts - Business Administration
Palm Beach State College