ARLETTA HELWIG
Practice Management
Middletown,NJ
Summary
Forward-thinking professional bringing years of experience working for fast-paced dental practices. Strong background in healthcare management, adept at optimizing practice operations and improving patient care. Demonstrates keen focus on team collaboration and achieving measurable results, showing adaptability to changing needs. Skilled in strategic planning, staff development, and process improvement, with reliable and results-driven approach. Recognized for effective communication, leadership, and problem-solving abilities.
Overview
17
17
years of professional experience
Work History
Practice Manager
SmartArches Dental Implants
09.2022 - 02.2025
- Company Overview: Practice manager full arch restoration implant surgical facility
- Coordinate all staff, surgical team, restorative team and front office
- Digital workflow management
- Printing PMMA's, finishing, polishing and painting when needed
- Oversee all ordering, OSHA regs, HIPAA compliances, and equipment servicing
- Fee for service office, zero A/R
- All tracking and reporting on production, collections, and payroll management
- Practice manager full arch restoration implant surgical facility
Office Manager
Dr. Jeffrey Zatzkin, Periodontist
08.2014 - 09.2022
- Responsibilities include; fee for service office implementation, treatment planning, financial arrangements, appointments, new patient information, insurance claims, insurance investigation, accounts receivable
- Hiring and training of staff
- Knowledge of Dentrix software, Financial Institutions, and all office equipment
- Maintaining of office computers, training of staff with software changes and updates
- Paperless office
- 0% receivables
- Growth of nearly 30% in production and collections in the 8+ years at this position
Financial Coordinator / Office Manager
Friendly Dental
07.2008 - 08.2014
- Responsibilities include presentation of treatment plans and all payment arrangements
- Insurance investigation, insurance claims creation with electronic submission and management
- Daily production reports for three doctors and four hygienists
- Accounts receivable management daily
- Knowledge of Dentrix software along with trouble-shooting and maintaining 13 computers throughout the office
- Month end reports, collections, insurance research, etc
Education
Associates - Education, Math
Brookdale Community College
Skills
Additional Information
Proficient in Microsoft Word, PowerPoint, Excel
Awards
- Brookdale Community College Dean's List, 2000-2003
- Phi Theta Kappa, International Honor Society, Alpha Pi Theta chapter, Member since 2001
- Alpha Pi Theta, Scholarship Award, 2002
- Soroptomist's Society, Academic Scholarship, 2002
- State of New Jersey, Distinguished Scholar Award, 2003
- New Jersey Legislature Displaced Homemakers Program, Legislative Achievement Scholarship, 2003
Timeline
Practice Manager
SmartArches Dental Implants
09.2022 - 02.2025
Office Manager
Dr. Jeffrey Zatzkin, Periodontist
08.2014 - 09.2022
Financial Coordinator / Office Manager
Friendly Dental
07.2008 - 08.2014
Associates - Education, Math
Brookdale Community College
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