Arlette Cancel
New York,NY
Summary
I would like to express my interest in the Office services posting with your company and pursue the opportunity to apply.
I offer as a professional , a team player, great attitude, work ethics skills. I have a well-rounded background in which make me an ideal fit for the position. Additionally, I am a proven expert in customer service skills and a consistent collaborator. My previous roles have strengthened my job skills.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Sheraton Hotel & Resorts
New York
09.2020 - 12.2025
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
MM Glass Inc (Bronx, NY) Secretary | February 2017
MM Glass Inc (Bronx, NY) Secretary | February 2017
The Bronx, New York
09.2019 - 07.2020
- Scheduled meetings and sent invitations specifying time and location using Microsoft teams and Outlook for conference meetings.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Greeted visitors and directed to appropriate location or person.
Senior Medical Receptionist
Goals Plastic Surgery (Manhattan, NY)
New York
07.2017 - 08.2019
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Checked patients in and out for appointments and collected co-payments.
- Gathered, transcribed, and typed medical information into charts.
- Called patients to confirm scheduled appointments and obtain additional details.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
Education
Diploma | Polytechnic Nuestra Senora Del Carmen, Dominican
Dominican Republic , DRNew York (Certificate Number: 25R-CPT3444, Expiration Date: 11/01/2027) -
Certified Phlebotomy Technician
05.2001 -
Skills
- Customer service front office
- Communication skills Spanish Speaking and writing skills
- Standard office compliance
- Microsoft Word Excel, Outlook
- Excellent phone manners
Application
Office Services coordinator, HRA dept, 07/27/26, To Recruiting mgr, I would like to express my interest in the Office services posting with your company and pursue the opportunity to apply. When reviewing the job description, my experience aligns with your needs and requirements. I offer as a professional, a team player, great attitude, work ethics skills. I have a well-rounded background in which make me an ideal fit for the position. Additionally, I am a proven expert in customer service skills and a consistent collaborator. My previous roles have strengthened my job skills. As you review my resume, you may notice a brief gap in my work experience. I resigned from my previous position to relocate across country to accommodate a new career, I am now settled and prepared to take the next steps in my career. Please contact me at your earliest convenience to further discuss how my work history and personality fit the office services role. Thank you for your time and consideration., Sincerely,, Arlette Cancel
Timeline
Customer Service Representative
Sheraton Hotel & Resorts
09.2020 - 12.2025
MM Glass Inc (Bronx, NY) Secretary | February 2017
MM Glass Inc (Bronx, NY) Secretary | February 2017
09.2019 - 07.2020
Senior Medical Receptionist
Goals Plastic Surgery (Manhattan, NY)
07.2017 - 08.2019
New York (Certificate Number: 25R-CPT3444, Expiration Date: 11/01/2027) -
Certified Phlebotomy Technician
05.2001 -
Diploma | Polytechnic Nuestra Senora Del Carmen, Dominican