Dedicated customer service representative skilled in problem resolution, active listening, and data entry. Focused on enhancing customer satisfaction and streamlining service efficiency.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
PLS Check Cashers
5828 W Thomas Rd Phoenix, AZ 85031 United States
08.2025 - Current
Assisted customers with check cashing and financial transactions to ensure efficient service delivery.
Handled customer inquiries and resolved issues promptly to enhance overall satisfaction.
Maintained accurate records of transactions and customer interactions for compliance and reporting purposes.
Operated point-of-sale systems to process payments accurately and efficiently.
Collaborated with team members to streamline workflow and improve service efficiency.
Contributed to sales growth by upselling products and services based on individual customer requirements.