Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Lead Retail Sales Associate
Dicks Sporting Goods
Murfreesboro, TN
05.2021 - Current
Developed and implemented innovative merchandising strategies to maximize sales.
Organized product displays in accordance with corporate guidelines.
Created visual presentations that effectively promoted products.
Assisted customers in selecting appropriate merchandise for their needs.
Maintained accurate inventory records of all stock items.
Collaborated with store management to ensure effective implementation of promotional activities.
Monitored customer feedback regarding product availability, quality, and pricing.
Shift Manager/Key Holder
Walgreens
Nashville, TN
07.2023 - Current
Responsible for opening and closing procedures including bank deposits.
Handled escalated customer issues while maintaining composure.
Assisted customers with product selection and purchases.
Maintained a clean and organized store environment.
Provided excellent customer service to ensure repeat business.
Monitored employee performance and provided feedback as needed.
Ensured that all merchandise was properly priced and displayed on shelves.
Identified opportunities for improvement within store operations.
Implemented new pricing for special promotions and clearance items, retagged merchandise and changed signage.
Trained employees with knowledge to serve customers and deliver exceptional experiences daily.
Cashier Team Lead
Walmart
Nashville, TN
06.2018 - 07.2020
Provided guidance to cashiers on how to accurately ring up customers' purchases.
Monitored cashier performance, providing feedback as needed.
Performed daily opening and closing procedures for the register area.
Maintained accurate inventory records and supervised the picking team in order to ensure accuracy of orders.
Coordinated with shipping and receiving teams to ensure on-time delivery of products.