Aimmee Gonzalez-Bonilla
Grand Prairie,TX
Summary
Reliable and upbeat Retail Lead successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retail Lead position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Lead Retail Sales Associate
Marshalls
Grand Prairie, TX
09.2021 - 03.2024
- Participated in team meetings to discuss sales targets, strategies for improvement, and methods for increasing overall performance.
- Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
- Boosted sales performance with persuasive communication skills and extensive product knowledge.
- Ensured a welcoming store atmosphere, maintaining cleanliness standards and promptly addressing any customer concerns.
- Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance.
- Collaborated with management on promotional events and marketing initiatives, driving increased foot traffic to the store.
- Kept shelves stocked with popular items during busy hours, reducing wait times for customers seeking specific products.
- Completed thorough opening/closing procedures each day without supervision, ensuring a secure and orderly store environment.
- Assisted in visual merchandising efforts to create eye-catching displays, attracting more customers to the store.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Crosswinds Highschool
Grand Prairie 05.2023
Skills
- Customer Relationship Building
- Store operations
- Scheduling Coordination
- Policy Enforcement
- Store maintenance
- Merchandise Display
- Sales strategy development
- Honest and Dependable
- Friendly and Helpful
- Promotions planning
- Customer Assistance
- Attention to Detail
- Reliable and Responsible
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Team Leadership
- Cash Handling
- Safety and Cleanliness Standards
- Store Opening and Closing
- Team Supervision
- Sales floor organization
- Ability to Lift 40 pounds
- Computer Proficiency and Microsoft Office
- Staff Support
Timeline
Lead Retail Sales Associate
Marshalls
09.2021 - 03.2024
High School Diploma -
Crosswinds Highschool