Arlinda Nikollaj
Pelham,NY
Summary
Adept at organization and time management, I enhanced customer satisfaction at V.I.P Hair Salon by streamlining front desk operations and supporting team efficiency.
Overview
11
11
years of professional experience
Work History
Receptionist
V.I.P Hair Salon
11.2022 - 04.2023
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Answered phone promptly and directed incoming calls to correct offices.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Sales Associate
Zara
01.2018 - 10.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Market Alba
08.2012 - 10.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor In Economics - Banking And Finance
Iliria Collage
Kosovo 09.2018
Science Education
High School of Science
06.2015
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Customer and client relations
- Verbal and written communication
- Customer/Client relations
- Office Administration
- Data inputting
- File Management
- Schedule Management
- Typing Speed
- Office Management
- Basic accounting
- Strategic Planning
Languages
English
Albanian
Timeline
Receptionist
V.I.P Hair Salon
11.2022 - 04.2023
Sales Associate
Zara
01.2018 - 10.2022
Cashier
Market Alba
08.2012 - 10.2015
Bachelor In Economics - Banking And Finance
Iliria Collage
Science Education
High School of Science