Dynamic Restaurant Zone Manager at Raising Canes with a proven track record in enhancing customer satisfaction and team productivity. Skilled in operational management and problem resolution, I foster collaboration and adaptability among staff, driving results through effective leadership and training initiatives. Bilingual in Spanish and English, I excel in communication and team development.
Work History
Restaurant Zone Manager
6 Months
Raising Canes | 02.2026 - Current
Achieved high-quality customer service and streamlined workflow through effective daily operations management.
Monitored and evaluated labor performance metrics to enhance operational effectiveness within the restaurant.
Increased team productivity and morale through developed and implemented strategies.
Demonstrated exceptional leadership during challenges, maintaining team motivation and focus on objectives.
Optimized regional operations by collaborating with zone managers to share best practices.
Boosted Customer satisfaction by promptly addressing concerns and resolving issues.
Facilitated knowledge transfer and skill development by mentoring team members on operational best practices and standards.
Coached and mentored crewmembers on RPS evaluation standards throughout shifts to enhance performance.
Evaluated shift performance and communicated necessary changes to optimize workflow and service quality in the restaurant.
Confirmed setup of restaurant before opening to ensure readiness for customers. to meet projected customer needs at the restaurant.
Performed comprehensive cash counts at day’s end to uphold accuracy and security in cash management.
Machine Operator
3 Months
Cue Health | 01.2022 - 04.2022
Completed set-up operation on complex automation equipment (robotics, pneumatics, etc.)
Performed routine maintenance, minor repairs, and troubleshooting to ensure optimal equipment performance
Supported new equipment installation and validation to meet operational requirements
Assistance with development/construction/debug of new equipment
Assisted in development, construction, and debugging of new equipment to enhance operational capabilities
Manufacturing/Production Associate
4 Months
Watkins Wellness | 08.2021 - 12.2021
Assemble and/or install components on spas or aquatic fitness products
Assemble, package components/ material, sorting, checking, and performing final inspections
Ensured safety and cleanliness of work environment
Measured and Weighed products to ensure of proper dosage and no defect
Communicated issues with products to supervisors or subordinates