Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Michael Espericueta

Phoenix,AZ

Summary

Highly knowledgeable Zone Manager recognized for increased sales volume of commodities, gold-standard service and excellent communication to maximize profit margin. Successfully handles staffing, training and development of team of sales specialists in respective geographic area, fostering culture of inclusion and fairness for all team members. Proven history of leveraging insights from market research and market analytics into compelling consumer creative strategies to achieve organizational goals.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Restaurant Zone Manager

Raising Cane's Restaurants
Phoenix, AZ
02.2020 - 01.2025
  • Coached store personnel on selling techniques, customer service standards.
  • Conducted regular market research to evaluate the effectiveness of promotional activities.
  • Maintained positive communication with professionals to share opportunities, obstacles, and accomplished objectives.
  • Achieved high retention within assigned zone, maintaining high employee engagement.
  • Reviewed daily sales reports to monitor performance against targets.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Packer Handler

PAC Worldwide Corporation
Phoenix, AZ
08.2022 - 02.2023
  • Coordinated with shipping department to schedule pickups and deliveries.
  • Obtained, moved and sorted products and materials.
  • Trained new employees regarding warehouse procedures and standards.
  • Utilized hand tools and equipment for efficient packing and sealing of goods.
  • Assembled, lined and padded cartons and containers.
  • Utilized barcode scanners to track incoming and outgoing shipments.
  • Arranged items on pallets according to size and weight.
  • Picked designated stock from multiple warehouse locations and neatly stacked irregular and diverse material on pallets.
  • Learned proper use of pallet jacks and when forklifts should be used instead, such as for lifting heavy loads high off ground.
  • Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
  • Safely operated an electric-powered stacker while maneuvering through tight spaces in the warehouse.

Education

High School Diploma -

Camelback High School
Phoenix, AZ
05-2021

Skills

  • Sales operations
  • Sales targets
  • Logistics management
  • Business strategy
  • Operations management
  • Teamwork
  • Task delegation
  • Written communication
  • Quality control
  • Effective communication
  • Communication skills

Languages

Spanish
Professional

References

References available upon request.

Timeline

Packer Handler

PAC Worldwide Corporation
08.2022 - 02.2023

Restaurant Zone Manager

Raising Cane's Restaurants
02.2020 - 01.2025

High School Diploma -

Camelback High School
Michael Espericueta