Arlyn Roa
San Diego,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Office Administrative Assistant
CKLASS USA CORPORATION
08.2012 - 07.2019
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Routed incoming calls and faxes and drafted detailed messages to expedite response.
- Maintained complex digital filing system for financial information.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Tracked inventory and ordered office supplies encouraging cost-effective solutions.
- Handled client correspondence and tracked records to foster office efficiency.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Offered departmental administrative support.
Education
Associate of Science - Accounting
Southwestern College
Chula Vista, CA05.2023
Skills
- Billing and Invoicing
- Spreadsheet development
- Database administration
- Scheduling and calendar management
- Program files maintenance
- Customer relations and communications
- Office management
- Writing reports
- Appointment setting
- Administrative support
- Documentation and control
- Customer and client relations
- Data Entry
- Filing and data archiving
- Business correspondence
- Social media knowledge
- Paperwork drafting
- Multi-line phone proficiency
- Information security
- Mail handling
- Expense reporting
- Mail distribution
- Documentation and reporting
- Records destruction
- Database Management
- Package routing
- English Fluency
- Letter preparation
Timeline
Office Administrative Assistant
CKLASS USA CORPORATION
08.2012 - 07.2019
Associate of Science - Accounting
Southwestern College