Arlyn Joyce Abejero
1800 N Green Valley Pkwy Apt 1923 Henderson
Summary
Currently working as a Store Manager in Training that manages the store to ensure smooth operation. Monitor team members to ensure providing good customer service to clients and getting tasks done on time. Fast learner, always willing to learn and grow within company.
Overview
7
7
years of professional experience
Work History
Store Manager In Training
Dollar Loan Center
2022.11 - Current
- Complete applications and appropriate documentation by working closely with borrowers and maintain regular communication providing status updates on their loans.
- Review loan applications for accuracy and completeness.
- Prepares, monitors, and supervises the team to ensure smooth operations.
- Place collection calls to collect on past-due accounts.
- Provides good customer service and build relationships with customers.
- Escalate any clients' concerns on time.
- Participate in management meetings to provide new ideas to meet sales.
Shift Supervisor
CVS Health
2022.02 - 2022.11
- Performed opening and closing duties.
- Performed cash handling by counting drawers and preparing for deposits.
- Provided good customer service to customers by greeting and assisting them to look for products.
- Managed the store when manager is not around to ensure smooth operation of the store.
Call Center Representative
Zions Bancorporation
2021.04 - 2022.02
- Handled high volume inbound callers to assist in general information, transferring funds to accounts, and transferring callers to specific departments.
- Maintained professional customer service when handling difficult customers.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Sales Associate
Vegas SpecialTees
2019.07 - 2021.02
- Handles cash registers.
- Maintained accuracy of cash and made deposits.
- Helped customers find products.
- Helped upsell by promoting new products and offering sales.
Sales Associate
Kipling
2018.11 - 2020.11
- Handled cash register transactions efficiently and accurately.
- Greeted customers and helped them find products.
- Assisted in meeting store's quotas.
- Provided good customer service to ensure customer gets good experience.
Crew Member
Lee's Sandwiches
2017.03 - 2018.04
- Greeted customers, took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Operated cash registers and handled customer transactions accurately.
Education
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Las Vegas, NVAssociate of Arts - Psychology
College of Southern Nevada
Las Vegas, NV08.2022
High School Diploma -
Silverado High School
05.2019
Skills
- Cash Handling
- Time Management
- Problem-Solving
- Effective Communication
- Customer Service
- Team Leadership
- Attention to Detail
- Computer Skill
Timeline
Store Manager In Training
Dollar Loan Center
2022.11 - Current
Shift Supervisor
CVS Health
2022.02 - 2022.11
Call Center Representative
Zions Bancorporation
2021.04 - 2022.02
Sales Associate
Vegas SpecialTees
2019.07 - 2021.02
Sales Associate
Kipling
2018.11 - 2020.11
Crew Member
Lee's Sandwiches
2017.03 - 2018.04
Bachelor of Arts - Psychology
University of Nevada - Las Vegas
Associate of Arts - Psychology
College of Southern Nevada
High School Diploma -
Silverado High School
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