Arman Sargsyan
Los Angeles,CA
Summary
Goal-oriented insurance agent effective at dealing with individuals during stressful and confusing situations to address benefits needs and navigate agency structures. Practiced at working with regulatory limits and department standards to handle requirements via email, letter, telephone calls and in person.
Overview
7
7
years of professional experience
Work History
Insurance Agent
Rapid Insurance Services
Los Angeles, CA
09.2022 - Current
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Provided customers with information regarding plan features, pricing, and availability.
- Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed relationships with new clients through cold calling and referrals from existing customers.
Welcome Center Staff Member
Los Angeles City College
Los Angeles, CA
12.2020 - 07.2022
- Greeted visitors and provided information about the facility.
- Answered phone inquiries and routed calls to appropriate personnel.
- Provided directions and assistance to visitors.
- Handled customer complaints in a professional manner.
- Scheduled appointments for services offered at the Welcome Center.
- Compiled data on customer feedback for management review.
- Provided guidance to new staff members on policies and procedures.
- Developed promotional materials for distribution to potential customers.
- Created reports detailing daily sales figures and other pertinent data.
- Performed administrative duties such as filing documents, typing correspondence.
Assistant Manager
Preferred Collision Center, INC
Fresno, CA
02.2017 - 11.2020
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- proficiency in estimating system "CCC", and assessing damage on vehicle.
- Ensured compliance with safety regulations and company policies.
Education
High School Diploma -
Evans Community Adult School
Los Angeles, CA06-2022
Skills
- Lead Development
- Account Management
- Client Relations
- Customer Service
- Policy Renewals
- Client Account Management
- Negotiation abilities
- Insurance sales strategy
- Policy writing
- Multitasking
- Strong communication abilities
- Network solutions
- Team Communication
- Collaboration and Teamwork
- Complaint resolution
- Customer Retention
- Process Optimization
Timeline
Insurance Agent
Rapid Insurance Services
09.2022 - Current
Welcome Center Staff Member
Los Angeles City College
12.2020 - 07.2022
Assistant Manager
Preferred Collision Center, INC
02.2017 - 11.2020
High School Diploma -
Evans Community Adult School
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