Arman Sadeghi
Riverside,CA
Summary
Passionate and goal-oriented business administration undergraduate with a proven track record in leadership and customer service. Demonstrated success as a Shift Lead and Certified Barista Trainer at Starbucks, adept at orchestrating daily operations and nurturing teams to deliver exceptional service experiences. Possesses a keen understanding of consumer behavior and market trends, honed through frontline interaction and observation.
Overview
7
7
years of professional experience
Work History
Shift Lead & Certified Barista Trainer
Starbucks
- Current
- Promoted to Shift Lead and certified Barista Trainer role, overseeing daily store operations and training new team members.
- Provide exceptional customer service, taking and preparing 50-90 orders with accuracy, and offering personalized recommendations.
- Handle cash and electronic payments accurately and efficiently, providing correct change and maintaining cash register.
Shift Supervisor
Wholesome Choice
08.2017 - 09.2019
- Managed cashier responsibilities, ensuring efficient processing of customer purchases, including scanning items, handling cash, electronic payments, and providing correct change. - Proactively engaged with customers, offered assistance and contributed to a positive and personalized shopping experience. - Supervised cashier team during shifts, delegating tasks, and ensuring a smooth checkout process.
Education
Master of Science in business administration -
University of California, riverside
associate in business administration -
Irvine Valley College
08.2023
Skills
- Word
- Excel
- PowerPoint
- Adobe Photoshop
- Shopify
Activities
- Google Data Analytics Certificate (In Progress)
- AWS Certificate (In Progress)
Awards
- Immigrant Student Support Award
- College Admissions Mentor
Timeline
Shift Supervisor
Wholesome Choice
08.2017 - 09.2019
Shift Lead & Certified Barista Trainer
Starbucks
- Current
Master of Science in business administration -
University of California, riverside
associate in business administration -
Irvine Valley College