Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Armando Acevedo

Brooklyn,NY

Summary

To obtain a position as Server or Bartender, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Server

Café Chelsea (Hotel Chelsea)
07.2023 - Current
  • Taking and delivering orders accurately with excellent customer service
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness
  • Explaining menu and recommending dishes.

Bartender / Server

Felice
01.2022 - 07.2023
  • Cultivated warm relationships with regular customers
  • Worked with POS system to place orders, manage bills and handle complimentary items
  • Explained menu items and suggested appropriate options for food allergy concerns
  • Bussed and reset tables to keep dining room and work areas clean.

Bartender / Server

Aretsky Patroon
03.2015 - 12.2021
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Food Runner / Server

Il Gatto Pardo
02.2011 - 03.2015
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.

Busser / Food Runner

Milos
11.2007 - 02.2011
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
  • Trained new staff in bussing and cleaning procedures.

Busser

Lacote Basque
11.2005 - 10.2007
  • Assisted wait staff with timely food delivery and guest requests
  • Assisted customers with carry-out service.

Education

School of Medicine -

University of Cuenca
Ecuador
05.2004

Skills

Over four years of experience as Bartender

Certification

  • Food handlers Card
  • Alcohol Certification

Timeline

Server

Café Chelsea (Hotel Chelsea)
07.2023 - Current

Bartender / Server

Felice
01.2022 - 07.2023

Bartender / Server

Aretsky Patroon
03.2015 - 12.2021

Food Runner / Server

Il Gatto Pardo
02.2011 - 03.2015

Busser / Food Runner

Milos
11.2007 - 02.2011

Busser

Lacote Basque
11.2005 - 10.2007

School of Medicine -

University of Cuenca
  • Food handlers Card
  • Alcohol Certification
Armando Acevedo