Armando Acosta
Miami,FL
Summary
Expert professional with great technical and mechanical abilities. Resolves faults by troubleshooting, diagnosing, and fixing diverse problems. Adapts easily to challenges of each work assignment.
Overview
6
6
years of professional experience
Work History
Repair Technician
Mobile One Communication And Electronics
Miami, FL
07.2024 - 09.2024
- Replaced defective components with compatible replacements sourced from suppliers.
- Performed troubleshooting and repairs on a variety of electronic equipment, including computers, servers, and peripherals.
- Installed and configured hardware components such as motherboards, memory modules, hard drives, processors, power supplies, and other related parts.
- Diagnosed system malfunctions and identified solutions to resolve technical issues.
- Followed repair processes, driving high quality and short cycle time.
- Responded to emergency repair calls in a timely and efficient manner.
Sales Representative
Boost mobile
Miami, FL
01.2024 - 06.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Attended industry events such as conferences, seminars.
- Reviewed monthly performance against targets set by management team.
- Developed key customer relationships to increase sales.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Negotiated deals and handled complaints or objections.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Listened to customer needs to identify and recommend best products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Greeted and assisted customers to foster positive experiences.
- Produced sales documents, finalized deals and filed records.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Sales Associate
borges distributors
Miami, FL
01.2019 - 07.2020
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Organized stockroom shelves according to size, color or style.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained records related to sales for store management.
- Prepared merchandise for purchase or rental.
- Recommended, selected and located merchandise based on customer desires.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Organized store by returning merchandise to proper areas and restocked displays.
Education
High School Diploma -
Hialeah High School
Hialeah, FL06-2019
Skills
- Equipment Repair
- Equipment Inspection
- Component Replacement
- System Testing
- Customer Service
- Software Installation
- Safety Management
- Mechanical skills
- Network configuration
- Hardware Repair
- Diagnostic Testing
- Inventory Management
- Invoice Verification
- Physical Stamina
- Computer Skills
- Equipment testing
Affiliations
- i love soccer it is the sport i most play other than basketball
Languages
English
Professional
Spanish
Professional
Timeline
Repair Technician
Mobile One Communication And Electronics
07.2024 - 09.2024
Sales Representative
Boost mobile
01.2024 - 06.2024
Sales Associate
borges distributors
01.2019 - 07.2020
High School Diploma -
Hialeah High School
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